Bradley Dukuze
Garland,TX
Summary
Professional Summary:
Dedicated customer service professional with extensive experience in delivering exceptional support and fostering positive customer relationships.Adept at communicating effectively, understanding customer needs, and providing tailored solutions that drive loyalty and repeat business. Strong ability to work in fast-paced environments, handle multiple tasks efficiently, and maintain a positive, professional demeanor. Passionate about creating meaningful customer experiences and contributing to team success.
Overview
4
4
years of professional experience
Work History
Clothing Brand Owner
YNVCollections
Dallas, TX
01.2021 - Current
- Developed and implemented a comprehensive marketing strategy to promote the clothing brand's products.
- Directed photo shoots for promotional campaigns featuring models wearing the latest fashions.
- Established relationships with vendors to secure high-quality materials at competitive prices.
- Ensured compliance with local laws regarding labor practices and safety standards in all facilities used for production or distribution of apparel items.
- Analyzed market trends and consumer feedback to inform decisions about product development strategies.
- Maintained an up-to-date website with information about upcoming releases, sales events.
- Oversaw design process for new product lines and collections.
- Sourced fabrics from reliable suppliers based on cost effectiveness and quality assurance.
Delivery Driver
Dominoes Pizza
Austin, TX
02.2023 - 06.2024
- Received daily delivery instructions and route assignments from dispatch.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Maintained accurate records of goods delivered and collected payments as required.
- Monitored fuel level throughout shift and refueled when necessary.
Retail Sales Associate
Nordstrom
Austin, TX
03.2022 - 01.2023
- Provided product information and answered customer questions.
- Stocked shelves with merchandise according to company standards.
- Inspected purchased items for defects before handing them over to customers.
- Kept informed about new products arriving at the store on a regular basis.
- Processed returned merchandise according to company policies.
- Handled customer complaints in a professional manner.
Delivery Driver
Amazon
Austin, TX
03.2021 - 02.2022
- Assisted warehouse personnel in packing orders when necessary.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Education
Associate of Arts - Business Communications
Collin County Community College District
Plano, TX06-2021
High School Diploma -
King High School
Corpus Christi, TX06-2015
Skills
- Money Handling
- Regulatory Compliance
- Order Processing
- Customer Service
- Display Setup
- Store maintenance
- Delivers exceptional customer service
- Retail sales customer service
- Goods Transport
- Order Verification
Affiliations
Freelance photographer, making designs, creating content and marketing my brand
Languages
English
Full Professional
Ikinyarwanda
Full Professional
Timeline
Delivery Driver
Dominoes Pizza
02.2023 - 06.2024
Retail Sales Associate
Nordstrom
03.2022 - 01.2023
Delivery Driver
Amazon
03.2021 - 02.2022
Clothing Brand Owner
YNVCollections
01.2021 - Current
Associate of Arts - Business Communications
Collin County Community College District
High School Diploma -
King High School
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