BRADLEY DUNAWAY
Fort Myers
Summary
Dedicated and customer-oriented server with over two years of experience at Duffy's Sports Grill. Proven ability to provide exceptional service in a fast-paced environment, ensuring a positive dining experience for guests. Strong communication and teamwork skills, with a commitment to maintaining high standards of food safety and quality. Adept at managing multiple tasks efficiently, resolving customer inquiries, and fostering a welcoming atmosphere. Seeking to leverage my expertise in hospitality to contribute to a dynamic team in a new role.
Developed skills in collaborative and fast-paced sports environment, focusing on fairness and safety. Adept at making quick decisions and communicating effectively with diverse groups. Looking to transition into new field where these skills can be applied and further developed.
Overview
4
4
years of professional experience
Work History
Intramural Sports Official
FGCU Facilities & Operations
01.2025 - Current
- Promoted good sportsmanship among players through consistent enforcement of conduct policies.
- Managed conflict resolution between players or teams effectively while maintaining neutrality in decision-making processes.
- Collaborated with other officials to ensure consistent rule interpretation and application across all games.
- Enhance participant satisfaction by promptly addressing concerns or issues related to gameplay or facility conditions.
- Continuously improved officiating skills through ongoing training sessions, workshops, and mentorship opportunities.
Server
Duffy's Sports Grill
01.2022 - Current
- Delivered exceptional customer service in a fast-paced environment, ensuring a welcoming atmosphere for guests.
- Managed multiple tables efficiently, taking orders and delivering food and beverages promptly.
- Collaborated with kitchen staff to ensure order accuracy and quality, resulting in high customer satisfaction.
- Processed cash and card transactions, managed tabs, and maintained a balanced cash register.
- Assisted in training new staff, fostering a cohesive team environment.
- Addressed customer inquiries and concerns professionally, enhancing overall dining experiences.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- This role refined my communication skills and ability to thrive under pressure while providing top-notch service.
Education
Bachelor's - Marketing
Florida Gulf Coast University
Fort Myers, FL08.2025
Skills
- Customer Service Excellence: Provided friendly, attentive service to enhance guest satisfaction - 2 years
- Multitasking: Efficiently managed multiple tables and priorities in a fast-paced environment - 2 years
- Order Management: Accurately took and processed food and beverage orders - 2 years
- Game management
- Physical fitness
- Rule enforcement
- Teamwork and cooperation
- Cash Handling: Skilled in processing payments and maintaining a balanced cash register - 2 years
- Team Collaboration: Worked effectively with kitchen and front-of-house staff to ensure smooth operations - 2 years
- Problem Solving: Resolved customer issues and complaints promptly and professionally - 2 years
- Attention to Detail: Ensured order accuracy and adherence to health and safety standards - 2 years
Timeline
Intramural Sports Official
FGCU Facilities & Operations
01.2025 - Current
Server
Duffy's Sports Grill
01.2022 - Current
Bachelor's - Marketing
Florida Gulf Coast University
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