Vice President
Bradley Evans
Knuckies Franchise Company
Edmond,OK
12
years of professional experience
Energetic leader able to bring a diverse group of team members to success. Proven track record in the areas of franchise operations, new store openings, guest service, people development, new system and program execution. Performance-driven Vice President with 10+ years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Work History
Vice President
5 Years 6 Months- Co-Founded a new brand from conceptual to store opening, Knuckies Hoagies, in under 90 days
- Negotiated contracts with National vendors to capitalize on the Scale of Economics as well as generating a 6 figure revenue stream for the company
- Implemented and managed national accounts with Third Party Delivery initiatives as well as other off-premise sales initiatives to increase sales by 10-15% per location
- Meet monthly with the President and Investors to discuss the “State of the Business” and quarterly benchmarks
- Opened 5 new locations with multiple more in the pipeline
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Directed technological improvements, reducing waste and business bottlenecks.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Vice President of Operations
3 Years 1 Month- Creating and executing all system, procedures and team member resources system wide
- Overseeing the build out of all new store openings and managing project timelines
- Overseeing R&D on all new menus, menu items, and LTOs
- Working Directly with the President for strategic planning and execution
- Met monthly with the President and Investors to discuss the “State of the Business” and quarterly benchmarks
- Leading a diverse group of individuals to achieve not only business goals but personal goals
- Leading monthly P&L improvement initiatives such as COGS, Labor & Waste
- Negotiated, implemented and managed national accounts with Third Party Delivery initiatives as well as other off-premise sales initiatives to increase sales by 10%
- Oversaw supply chain operations, ensuring timely delivery of products while minimizing inventory costs.
- Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
Operations Services Manager
2 Years 2 Months- Oversaw the vision, leadership and development of all domestic and international operations
- Oversaw and evaluated processes incorporated in both new and existing locations
- Communicated to entire Franchisee System with operational best practices, weekly highlights and new program initiatives
- Assisted in initiative to help decrease system wide COGS by 6%
- Created and implemented system wide testing for all new or potential projects
- Helped manage cross departmental teams for the development of critical problem-solving strategies to address the immediate and future needs of franchisees and their businesses
- Member of the Product Development Committee to ensure operational consistency, execution and brand consistency for entire franchise system.
Sr. International Field Business Consultant
1 Year 10 Months- Developed and oversaw operational system and procedures in Australia, Mexico and Dubai
- Oversaw the build out and opening of new store openings in international markets
- Worked directly with vendors to create operational efficiencies and reduce cost at the store level
- Helped manage cross departmental projects to ensure operational consistency, execution and brand consistency internationally.
- Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
Sr. Field Business Consultant
2 Years- Managed a team of Field Service Reps (FSR) in the Central, Atlantic Coast and Midwest Regions that worked directly with Franchisees to ensure brand integrity, operational efficiencies and P&L analysis
- Create and manage system and procedures to improve in-store operations
- Oversaw the creation of a system wide scorecard to help maintain the brands integrity
- Oversaw and managed teams that opened 300+ New Stores Domestically and Internationally
- Personally opened 120+ locations Domestically and Internationally.
- Increased Franchise satisfaction by implementing tailored solutions for their unique business needs.
Education
Bachelor of Business Administration (B.B.A.) - Business Management
Skills
Franchise Operations Expert
Process Improvement
Business Development
Creating and Executing New Systems
New Program Development Expert
New Store Openings Expert
Strategic Planning Expert
Corporate and Field Training Expert
Employee Relations Expert
Vendor Relations Expert
Operations Management
Timeline
Vice President
Knuckies Franchise Company
04.2021 - CurrentRead More
Vice President of Operations
Georgia Franchise Group
03.2018 - 04.2021Read More
Operations Services Manager
Orange Leaf Frozen Yogurt
01.2016 - 03.2018Read More
Sr. International Field Business Consultant
Orange Leaf Frozen Yogurt
03.2014 - 01.2016Read More
Sr. Field Business Consultant
Orange Leaf Frozen Yogurt
03.2012 - 03.2014Read More
University of Central Oklahoma
Bachelor of Business Administration (B.B.A.) from Business Management
Read More