Bradley Glidden
Huntington,AR
Summary
Knowledgeable automotive professional specializing in diesel vehicles. Capable of overhauling engines, troubleshooting system issues and replacing components. Very detail oriented along with the will to train further and mold to the changing industry.
Overview
14
14
years of professional experience
Work History
Technician
Harry Robinson Buick GMC
04.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected new and used units coming to the dealership.
- Preformed suspension alignments on all units being brought in to be sold.
- Tested components and systems to evaluate performance and identify concerns with any issue from the units to be sold.
- Maintained accurate records of time and materials required to perform repairs and service.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Provided all needed information for warranty filing for new units coming from the factory and adding any accessories added from the buyer
Shop Foreman
MHC Kenworth
05.2022 - 04.2023
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of shop equipment.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Sold parts to customers and technicians in the shop
- Wrote up work orders as units were brought in for repairs.
- Directed daily operations of a team of four technians
- Billed and properly filed billing to truck companies and truck drivers for parts or repairs.
Diesel Technician
Doggett Freightliner
06.2021 - 05.2022
- Inspected heavy duty trucks for repair and maintenance needs.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed engines to inform preventive maintenance work.
- Completed warranty services and submitted required paperwork.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
Technician
Harry Robinson Buick GMC
08.2020 - 06.2021
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Read and followed technical documentation to complete accurate repairs.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Diesel Technician
Usa Truck Inc.
08.2017 - 03.2020
- Performed vehicle lubrication and DOT safety inspections.
- Inspected fleet OTR trucks for repair and maintenance needs.
- Fork lift certified for entire job duration
- DOT certified in Air Brakes, CFC-12, HFC-134a, and HFO-1234yf refrigerant systems.
- Qualified for company technician competition both years and got overall runner-up the second year
- Attended the Arkansas State Trucking Association technician competition in Rogers, AR.
- Dealer specific training including Kenworth, Freightliner, International, Cummins and Truck Lite.
- Obtained my Truck Lite Master wiring harness certification.
- Used welding equipment along with plasma and acetylene fueled cutting tools.
- Attended weekly shop meetings where we could express needs for the shop along with expectations from the shop.
Sales Associate
The Vapor Station
01.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Lube Technician
Harry Robinson Buick GMC
09.2016 - 04.2017
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Kept shop areas neat, clean, and free of safety hazards.
- Suggested additional services to customers in order to meet upsell goals.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
Lube Technician
Randall Ford
10.2015 - 12.2015
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Automotive Service Writer
Wal-Mart Stores Inc.
04.2014 - 10.2015
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Stocked shelves in the Automotive Department
Skilled Laborer
680 Construction
02.2010 - 03.2014
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Installed drop-in ceilings
- Hung dry-wall
- Installed finishing fixtures
- Installed bathroom partitions
- Gathered and disposed of worksite debris to remove safety hazards.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
Education
Associate of Applied Science - Automotive & Diesel Technology
University of Arkansas Fort Smith
Greenwood, AR05.2012
Associate of Applied Science - Automotive & Diesel Technology
University of Arkansas Fort Smith
Fort Smith, AR12.2014
Skills
- Drivability Testing
- Overhauling Engines & Drivetrain
- Electrical Diagnostics & Repair
- After Treatment Maintenance
- Warranty Repair and Documentation
- Heavy Duty and Diesel Applications
- Navigate Different Diagnostic Platforms
- HVAC Systems
- Heavy Lifting
- Complex Repairs
Timeline
Technician
Harry Robinson Buick GMC
04.2023 - Current
Shop Foreman
MHC Kenworth
05.2022 - 04.2023
Diesel Technician
Doggett Freightliner
06.2021 - 05.2022
Technician
Harry Robinson Buick GMC
08.2020 - 06.2021
Diesel Technician
Usa Truck Inc.
08.2017 - 03.2020
Lube Technician
Harry Robinson Buick GMC
09.2016 - 04.2017
Sales Associate
The Vapor Station
01.2016 - 08.2017
Lube Technician
Randall Ford
10.2015 - 12.2015
Automotive Service Writer
Wal-Mart Stores Inc.
04.2014 - 10.2015
Skilled Laborer
680 Construction
02.2010 - 03.2014
Associate of Applied Science - Automotive & Diesel Technology
University of Arkansas Fort Smith
Associate of Applied Science - Automotive & Diesel Technology
University of Arkansas Fort Smith
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