Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
GameStop
05.2023 - 07.2023
Worked closely with shift manager to solve problems and handle customer concerns
Operated cash register for cash and credit card transactions with excellent accuracy
Greeted customers entering store and responded promptly to customer needs
Used POS system to enter orders, process payments and issue receipts.
Increased sales revenue by 10% by building strong rapport with customers and recommending appropriate products based on their needs
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Sales Associate
The Nest Cards & Collectibles
01.2020 - 05.2023
Responsible for floor sales and customer service
Managing community events while maintaining regular store responsibilities
Evaluated goods to determine current market rate
Reinvigorated previously unsuccessful events by running it myself in attempt to get more community involvement, resulting in increased patronage to store and sales by 25%
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
Shelf Stocker
Walmart
01.2019 - 01.2020
Required to be on feet for eight hours at times
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
Consistently lifted materials weighing as much as 50 pounds
Greeted customers and directed to requested products
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
Unloaded arriving product stock and moved to store display areas
Education
Associate of Applied Science - Business
Western Nevada College
Carson City, NV
05.2024
High School Diploma -
Carson High School
Carson City, NV
06.2019
Skills
Running register
Good with computers and devices
Close attention to detail
Fast Learner
Open Minded
Hard Working
Dependable
Positive
Extroverted
Creative
Passionate
Activities
Singing, Acting, Running Tabletop RPGs with friends and coworkers
Coordinated with team of six to schedule weekly sessions
Ensured success of meeting through diligent preparation
Ensured team satisfaction by working with individuals on their goals and team contributions