Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Hagman

Lansing,MI

Summary

To earn a challenging career as a Special Agent with the Federal Bureau of Investigation. I will thrive in a workplace environment that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. My education, life and occupational experiences, strong personality and integrity will enable me to be a prospective candidate throughout this hiring process. I have lived a great life with a lot of experiences that has taught me about life and more importantly about myself. I have past regrets and areas of my background that I am not proud of. I have mistakes in my past that I have not easily overcome, but over the last few years I have vowed to put my life on track to present myself to the FBI as a candidate that will certainly not be conventional, but one that will be an exemplary Special Agent who will add to the FBI a well rounded, humble, mature person who historically is what your organization has wanted it’s employees to exemplify in integrity, honor and service to America.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Machine Operator

Tenneco Automotive
04.2023 - 08.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.
  • Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
  • Contributed to product innovation by suggesting improvements to machine settings for new materials.
  • Fostered team-oriented environment, training new operators on machinery and best practices.
  • Elevated team morale and productivity by leading by example and providing support where needed.
  • Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
  • Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
  • Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
  • Quickly shut down equipment in emergency situations following protocols.
  • Suggested specific ideas for process, productivity and safety improvements.

Security Contractor

Centurion Security Solutions
09.2021 - 02.2023
  • Prevented unauthorized access to high-profile facilities, utilizing advanced surveillance equipment and techniques.
  • Improved overall safety of clients by providing tailored security solutions based on individual needs.
  • Reduced potential threats by maintaining constant vigilance and monitoring access points during events.
  • Implemented secure communication channels for sensitive information exchange between team members and clients.
  • Coordinated closely with management teams on site-specific security strategies, maximizing effectiveness in diverse settings.
  • Demonstrated adaptability in addressing evolving challenges within the industry while maintaining high levels of professionalism.
  • Enhanced security measures by conducting regular risk assessments and implementing updated protocols.
  • Maintained a strong understanding of local laws and regulations related to security operations to ensure compliance at all times.
  • Created a safe work environment for colleagues by identifying potential hazards and implementing preventive measures accordingly.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Loss Prevention Supervisor

Kohls Department Store
01.2020 - 08.2022
  • Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
  • Installed and maintained covert security equipment.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Monitored paperwork procedures to prevent error-related losses.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
  • Developed strong relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.
  • Enhanced store security by developing and enforcing strict policies to deter theft and other losses.
  • Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
  • Trained staff on loss prevention tactics and company procedures.
  • Maintained a safe shopping environment for customers by monitoring surveillance systems and addressing potential hazards promptly.
  • Evaluated the effectiveness of existing loss prevention measures regularly, making adjustments as needed based on evolving risks.
  • Analyzed sales data trends to identify patterns indicating potential cases of fraud or other unauthorized transactions impacting company revenue streams.
  • Increased profitability by minimizing losses due to shoplifting, employee theft, and other sources of shrinkage.
  • Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
  • Implemented innovative technology solutions to enhance surveillance capabilities and streamline incident reporting processes.
  • Assessed store layouts for vulnerabilities in asset protection design, recommending alterations to reduce opportunities for theft or damage.
  • Expedited resolution of internal theft cases by conducting thorough interviews with employees involved in incidents under investigation.
  • Completed incident reports and activity logs for accurate, current records.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Observed video surveillance systems for prompt emergency response.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Trained personnel on security best practices, protocols and procedures.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
  • Trained all new executives and asset protection personnel.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Monitored emerging security products, services and procedures to upgrade current provisions.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Created and maintained records of security incidents and investigations.
  • Reviewed and updated store security policies and procedures.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Performed thorough cash audits and deposit investigations.

Team Member

Tractor Supply Company
04.2019 - 12.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Enhanced store security measures, reducing incidents of theft and loss.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Increased sales through effective product placements and persuasive communication skills.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.

Police Officer

Lansing Police Department
02.2018 - 02.2019
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Provided testimony in court proceedings.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Monitored criminal activity in community to identify suspicious activity.
  • Checked vehicle equipment for proper functioning prior to use.
  • Thoroughly analyzed criminal information and processed crime scenes.

Police Officer

Stockbridge Police Department
12.2015 - 02.2018
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Provided testimony in court proceedings.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Monitored criminal activity in community to identify suspicious activity.
  • Assisted in special investigations and crime prevention programs.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Thoroughly analyzed criminal information and processed crime scenes.

Security Supervisor

Sparrow Hospital
11.2013 - 02.2018
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Collaborated with management to develop security policies and procedures.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
  • Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
  • Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
  • Increased security awareness among staff with comprehensive training sessions.
  • Implemented state-of-the-art access control system, significantly improving management of entry points.
  • Improved security team's situational awareness by integrating real-time incident reporting tools.
  • Streamlined visitor check-in processes, enhancing efficiency of entry and exit procedures.
  • Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
  • Conducted detailed investigations into security breaches, providing critical insights that informed future prevention strategies.
  • Optimized allocation of security resources during peak times, ensuring comprehensive coverage and rapid incident response.
  • Fostered culture of continuous improvement among security staff through regular feedback and performance reviews.
  • Developed and enforced emergency response plans, preparing team for various security scenarios.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Supervised team of Number security personnel during shift.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Established and maintained close working relationships with local law enforcement officers.

Police Officer

Charlotte Police Department
10.2011 - 08.2012
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Provided testimony in court proceedings.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Monitored criminal activity in community to identify suspicious activity.
  • Assisted in special investigations and crime prevention programs.
  • Checked vehicle equipment for proper functioning prior to use.

Education

Bachelor Of Science - Criminal Justice

Ferris State University
Big Rapids, MI
08.2011

MCOLES Certified Curriculum

Mid Michigan Police Academy
Lansing, MI
05.2011

Associate Of Arts - Psychology

Lansing Community College
Lansing, MI
01.2009

High School Diploma - General Studies

Grand Ledge High School
Grand Ledge, MI
06.2006

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Workplace Safety
  • Teamwork and Collaboration
  • Problem-Solving
  • Computer Skills
  • Basic Math
  • Complex Problem-Solving
  • Performance Management
  • CAD Software
  • Organizational Skills
  • Time Management
  • Written Communication
  • Multitasking Abilities
  • Multitasking and Organization
  • Team building
  • Health and Safety Regulations
  • Documentation And Reporting
  • Peer Training
  • Team Collaboration and Leadership
  • Goal Setting
  • Process Improvement
  • Relationship Building
  • Critical Decision-Making
  • Production Documentation
  • Coaching and Mentoring
  • Conflict Resolution
  • Interpersonal Communication
  • Decision-Making
  • Active Listening

Certification

Forensic Interviewing

Forensic Document Analysis

Interview and Interrogation

Law Enforcement (inactive)

School Resource Officer

Basic Firearms Proficiency with AR-15 patrol rifle, Glock 9mm, 40 caliber, 45 ACP and Remington 870 shotgun

Mental Health First Aid

Crisis Intervention

PPCT Defense tactics

Advanced Roadside Impairment Detection

Standardized field sobriety testing

Basic First Aid and CPR

Timeline

Machine Operator

Tenneco Automotive
04.2023 - 08.2024

Security Contractor

Centurion Security Solutions
09.2021 - 02.2023

Loss Prevention Supervisor

Kohls Department Store
01.2020 - 08.2022

Team Member

Tractor Supply Company
04.2019 - 12.2019

Police Officer

Lansing Police Department
02.2018 - 02.2019

Police Officer

Stockbridge Police Department
12.2015 - 02.2018

Security Supervisor

Sparrow Hospital
11.2013 - 02.2018

Police Officer

Charlotte Police Department
10.2011 - 08.2012

Bachelor Of Science - Criminal Justice

Ferris State University

MCOLES Certified Curriculum

Mid Michigan Police Academy

Associate Of Arts - Psychology

Lansing Community College

High School Diploma - General Studies

Grand Ledge High School

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Bradley Hagman