Bradley Hickam

• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Informed customers of daily specials and signature menu items.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.

• performed customer service skills well having to food run and buss tables

• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Provided exceptional service to high volume of daily customers.
• Set up tables in between patrons to reduce wait times.
• Operated POS terminals to input orders, split bills and calculate totals.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Greeted guests and provided menus.
• Trained new employees on restaurant procedures and plating techniques.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Delivered food orders promptly and courteously.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Addressed complaints to kitchen staff and served replacement items.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Assisted in training new servers.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Cleaned tables and chairs to prepare dining area for next customers.
• Upheld high standards of sanitation in accordance with health department regulations.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Presented menus and answered questions regarding items.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.