BRADLEY H. LABOE

• Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
• Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
• Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
• Tested software remotely and onsite for server sets to maintain operational readiness.

Global Level 2 Support for Google global live media creation and distribution infrastructure, on site experiential interactive displays, art and signage

• Company Overview: Creating Immersive Experiences
• Guided systems Architecture and design of Rubin Museum Mandala enabling a low cost design within existing infrastructure
• Created build and installed low cost self restoring touch screen Kiosk
• Maintained and upgraded MTA Subway simulator
• Validated all initial system & technical assumptions based on client requirements and business goals
• Designed end-to-end DTV system architecture and created solution blueprint documentation
• Provided subject matter expertise to manage vendor and customer expectations
• Creating Immersive Experiences

• Company Overview: Media Arts Department
• Designed and implemented machine room infrastructure for the Advanced Computer Graphics laboratory
• Defined and documented hardware and software standards to implement a production pipeline for teaching computer graphic instruction
• Validated all initial system & technical assumptions based on course requirements
• Maintained storage network and systems to support student and teacher needs using Windows server and Active Directory
• Provided Subject Matter Expertise to manage vendor, student and educator requirements
• Mentored student workers in IT career skills, best practices, and computer graphics production
• Media Arts Department

• Company Overview: A leading developer of games, websites, educational software, animation, and museum kiosks
• Migrated existing databases from remote sun servers to open source locally hosted Intel/Linux computers, while providing development, production, and client testing of security hardware for Internet-based services
• Provided architectural solutions and recommendations based on client stated needs
• A leading developer of games, websites, educational software, animation, and museum kiosks
• Reduced cost of remote server hosting by relocating from RackSpace to locally hosted Intel servers and all software production systems
• Performed functional and secure access QA and testing for all migrated systems and products

• Company Overview: A visual effects company, providing design for film, video, and commercial production
• Managed the legacy production system and implementation
• Managed the existing legacy LAMP web servers and re-designed the company website
• Managed and developed relationships with vendors by providing a complete analysis to ensure best pricing and quality
• Provided daily management and support of critical operations, including system backup, disaster recovery, OS patching, and software licensing and compliance
• A visual effects company, providing design for film, video, and commercial production
• Increased the network bandwidth and storage 10 times and grew network storage capacity from 2TB to more than 100TB by utilizing Bluearc Server and SUSE servers and implementing a 10G and InfiniBand solution
• Responsible for all user acceptance (UAT) and operator system integration testing
• Overhauled the entire production backup system, and migrated from a tape-based to a disk-based solution

• Company Overview: A web-based watch retailer
• Maintained all back office networking and communication systems
• Negotiated with vendors on service and maintenance contracts
• Managed the Solaris, Oracle, and Java environments
• Created comprehensive diagrams and blueprints for the physical and logical network and all attached devices
• A web-based watch retailer
• Restructured the company website, leveraging low-cost open source solutions
• Responsible for all post website migration testing, trouble-shooting, debugging, and quality assurance (QA) testing

• Company Overview: A startup wireless HDTV/Datacast service
• Analyzed, designed, and implemented a prototype wireless data casting network with multiple broadcast locations
• Assisted in all design, reception, and functionality testing of digital terrestrial receiver boxes
• Maintained revisions of development and broadcast servers
• Provided systems administration, configuration, and installations for multiple systems
• A startup wireless HDTV/Datacast service
• Designed and tested user functionality, secure program access and OTA signal reception of Nokia DVB-T set-top receiver
• Designed, implemented and tested one of the first digital broadcast networks for content and data delivery leveraging low-cost open systems technology with a small team approach
• Created specification for receiver based for RFP process
• Worked with Nokia headquarters in Finland to create prototype receivers
• Created a test lab environment and performed initial testing, debugging and quality assurance (QA) testing
• Deployed and operated all systems at transmitter head end for full up real world OTA testing and demos of broadcast/datacast network

• Company Overview: Computer generated imagery and graphics for film and television production
• Unix systems and network administrator for film and TV graphic production
• Provided daily user support, including system backup for disaster recovery, production archives and data transfer to film
• System administration
• Server and workstation installation and maintenance as well as software installation licensing and compliance
• Computer generated imagery and graphics for film and television production
• Designed Recommended, installed and maintained computer graphic production systems and scripts including Discreet Logic Inferno and other hardware and software for video transfer and production as well as Softimage, Lightwave, 3DS Max, Photoshop and other 2D and 3D packages to a LAN Gigaswitch
• User acceptance testing (UAT) and bug tracking for Softimage and Discreet Logic customer beta test products
• Maintained back office environment and data distribution systems for lower regions without disturbing ongoing production

• Company Overview: A Consultancy for computer graphic and film production
• Performed all hardware and software integration, functionality, performance, and user acceptance testing (UAT) for the render farm and graphics environments
• A Consultancy for computer graphic and film production
• Designed, implemented, and maintained homogeneous network of Digital Alpha dual boot NT and Unix workstations and servers
• Implemented fiber / Gigaswitch LAN
• Performed all quality (QA) and user acceptance testing (UAT) for beta test systems provided by Digital Equipment corp

• Company Overview: Computer generated imagery and graphics for film and television production
• Unix systems and network administrator for film and TV graphic production house
• Provided daily user support
• OS Patching
• Server racking and maintenance
• Software installation and license compliance management
• Computer generated imagery and graphics for film and television production
• Designed and administered the Corbett group/Click3X companies networks and systems located in 3 nationally separated sites
• Beta and user acceptance testing (UAT) site for Discreet Logic Stone and Wire SAN and file system for video production
• Designed, tested and implemented service for Video Daily transfer
• Maintained all back office and accounting systems

• Company Overview: Computer generated imagery and graphics for film and television production
• Unix systems and network administrator for film and TV graphic production house
• Provided daily user support and systems hardware and software production support
• Computer generated imagery and graphics for film and television production
• Designed, implemented, and administered computer systems for production of film and video
• Performed Load testing and generated other performance metrics for user acceptance of IBM PVS series into the R/GA production environment
• Installed and managed all software and hardware for motion capture and computer graphic production
• Managed troubleshooting and user acceptance testing in cooperation with manufactures

• Company Overview: A premium life insurance company
• Systems and network administrator advanced projects lab
• Provided daily user support of both hardware and software to access 3270 gateways either by LAN or SNA connection
• Using a self designed and maintained vendor agnostic open-systems lab provided a vendor test bed for major architectural initiatives
• A premium life insurance company
• Managed vendors and created interoperability tests for the lab to model all open systems projects within the corporation
• Using total quality management (TQM) methodologies, managed user acceptance testing (UAT) and quality assurance testing (QA) inclusive of creating test scripts, gathering user data and providing programmer feedback for all deployed open systems products
• Managed vendors and created interoperability tests for the lab to model all open systems projects within the corporation
• Designed and implemented document storage and retrieval systems based on lab architecture

• Company Overview: A brokerage company
• Systems and network administrator for government bonds trading desk and back office
• Provided daily user support, including system backup for disaster recovery, operating system maintenance, server and workstation installation and maintenance as well as software licensing and compliance
• A brokerage company
• Unix Systems and Network Administrator for Lehman government bond trading desk with 100+ Sparc/Solaris based trader workstations and servers
• Novel Systems and Network Administrator for back office operations 300+ Windows PC workstations and Novel servers
• Participated in physical tests of disaster and recovery scenarios
• Tested and managed automated user and systems archival backup and retrieval systems

• Company Overview: A radio and television spot sales company
• Systems and network administrator for all Novel Ethernet LAN’s for back office and desktop publishing
• Provided daily user support including system backup for disaster recovery, operating system maintenance, server and workstation installation and maintenance, software licensing and compliance and mainframe gateway connections
• A radio and television spot sales company
• Novel Systems and Network with 100+ PC based workstations and servers with SNA terminal gateway software used for general office and desktop publishing
• Installed, maintained and managed user acceptance testing (UAT) for beta release of Rabbit Gate LAN to SNA gateway