Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Hull

North Ridgeville,Ohio

Summary

Dynamic leader with a proven track record , excelling in staff management and conflict resolution. Expert in enhancing online presence and customer engagement, demonstrated through innovative social media strategies and effective team training. Achieved significant improvements in service standards and operational efficiency, leveraging skills in performance evaluation and time tracking. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits.

Overview

6
6
years of professional experience

Work History

Owner

Hull Digital Management
12.2023 - 09.2024
  • Managed day-to-day business operations.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Analyzed competitor social media activities to identify opportunities for brand differentiation.
  • Developed comprehensive social media strategy to enhance online presence.
  • Increased follower engagement with interactive content and timely responses to comments.
  • Monitored social media trends to keep brand's content relevant and engaging.

Front of House Manager

Bar Nova
04.2020 - Current
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Bar Manager

Nemo Grille
04.2019 - Current
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Education

Mechanical Design

Lorain County Community College
Elyria, OH

High School Diploma -

Avon High School
Avon, OH
05-2015

Skills

  • Conflict Resolution
  • Staff Management
  • Hiring
  • Performance Evaluation
  • Training and mentoring
  • Time tracking

Timeline

Owner

Hull Digital Management
12.2023 - 09.2024

Front of House Manager

Bar Nova
04.2020 - Current

Bar Manager

Nemo Grille
04.2019 - Current

Mechanical Design

Lorain County Community College

High School Diploma -

Avon High School

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Bradley Hull