As a future graduate, my goal is to obtain a position in a company that will provide opportunities for individual growth as well as professional growth as I strive to keep learning by adopting an approach focused on continuous improvement inspired by the principles of Kaizen. Despite short experience, I am convince to be a great fit as I am trainable and a quick learner. I am convinced that I will contribute to the operational excellence of the company.
Overview
4
4
years of professional experience
Work History
Front Desk Professional
Washington Adventist University
05.2023 - Current
Enforced policies and procedures to increase efficiency.
Worked well in team setting, providing support and guidance.
Developed organizational skills.
Strengthened communication skills through regular interactions with others.
Greeted visitors and customers upon arrival, offered assistance, and answered questions.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Managed phone lines efficiently, routing calls to appropriate departments and taking detailed messages when needed.
Answered customer telephone calls promptly and appropriately handled needs.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to develop and implement creative solutions to complex problems.
Resolved problems, improved operations and provided exceptional service.
Invoice Clerk
Amazon-Ship LLC
05.2023 - 08.2023
Used data entry skills to accurately document and input statements.
Ensure every invoice sent out is accurate
Keep record of collected payments with customer information
Kitchen Assistant
Popeyes Louisiana Kitchen
06.2020 - 07.2021
Transported food items from storage areas to kitchen for prepping.
Collaborated with team members to ensure smooth workflow during peak hours.
Assisted in setting up and breaking down kitchen stations.
Followed food safety practices and sanitation guidelines.
Learned other teammates' work tasks to train as backup.
Stocked and rotated food items according to expiration dates.
Enhanced kitchen efficiency by maintaining clean and organized workstations.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Provided backup support to other staff members during busy periods or staff shortages.
Assisted chefs in food preparation tasks, resulting in timely meal service.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained composure and work quality while under stress.
Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Business Administration
Washington Adventist University
Takoma Park, MD
07.2024
Skills
Verbal and Written Communication
Team Leadership
Teamwork and Collaboration
Invoicing and Billing
Scheduling and Calendar management
Microsoft Office
Trainable
Work ethic
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Front Desk Professional
Washington Adventist University
05.2023 - Current
Invoice Clerk
Amazon-Ship LLC
05.2023 - 08.2023
Kitchen Assistant
Popeyes Louisiana Kitchen
06.2020 - 07.2021
Bachelor of Science - Business Administration
Washington Adventist University
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