Highly organized Ship Clerk with dedication to promoting productivity. Highly familiar with professional shipment processes with 4 years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination.
Overview
6
6
years of professional experience
Work History
Ship Clerk
Amazon
02.2020 - Current
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Directed dock flow by delegating roles to associates while also keeping clear communication with stake holders.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Process Assistant
Amazon
01.2020 - 01.2022
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Identified and resolved process issues to drive optimal workflow and business growth.
Conducted training and change management processes to improve operations.
Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
Team Lead
Kroger
01.2018 - 01.2020
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Associate of Arts - Psychology
Northern Kentucky University
Newport, KY
03.2024
Skills
Local Road Knowledge
Performance Goals
Recordkeeping Compliance
Team Meetings
Third-Party Collaboration
Critical Thinking
Verbal and Written Communication
Shipping and Receiving
Proficient in Excel
Yard Management
Customer Experience
Task Delegation
Safety Commitee
Every month we bring new safety concerns to the table with new and improved process plans in order to make our warehouse safer.