Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Jordan

Cincinnati,OH

Summary

I am a fast learner and detail-oriented. I'm dependable to my employer, my coworkers and friends and family. I am friendly and look for the best in everyone around me, which helps me work well in a team environment.

Overview

3
3
years of professional experience

Work History

Sales Lead Keyholder

Under Armour
Monroe, Ohio
09.2023 - Current
  • Greeted customers and provided assistance with product selection.
  • Provided customer service to ensure satisfaction with purchases.
  • Assisted in training new sales associates on store policies, procedures, and standards of operations.
  • Performed opening and closing duties including counting cash drawers and preparing bank deposits.
  • Maintained a neat, organized, and clean work area throughout the shift.
  • Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
  • Tracked inventory levels for restocking merchandise when necessary.
  • Processed payments using various methods such as credit cards or cash transactions.
  • Enforced loss prevention policies to minimize theft or fraud incidents within the store.
  • Resolved customer issues in a timely manner while maintaining professionalism at all times.
  • Supervised staff during shifts to ensure proper coverage of the floor at all times.
  • Participated in weekly team meetings to discuss upcoming promotions, events, and initiatives.
  • Identified trends in customer shopping habits and communicated those findings to management.
  • Ensured compliance with company policies related to safety regulations, health codes, security measures.
  • Monitored daily activities of employees including register transactions and stocking shelves.
  • Managed employee schedules according to staffing needs while ensuring labor costs remain within budget.
  • Analyzed sales data regularly to identify areas of improvement for products or services offered.
  • Assisted customers in locating items within the store or online through use of technology resources.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Developed extensive product knowledge, growing revenue and building consumer base.
  • Captured customer information to maximize future clienteling opportunities.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Sales Associate

Under Armour
Monroe, Ohio
10.2021 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Worked with management on different issues
  • Work as a team multiple times, setting up and moving the sales floor fixtures and product
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Training new employees
  • Cashier
  • Merchandising
  • Freight processing
  • Floor sets

Education

High School Diploma -

Franklin High School
Franklin, OH
05-2018

Skills

  • Strong leadership
  • Team Management
  • Staff Oversight
  • Customer Service Management
  • Store maintenance
  • Daily Reporting
  • Cash Handling Accuracy
  • Employee Scheduling
  • Staff Training
  • Marketing initiatives
  • Alarm systems
  • Training and mentoring
  • Cash Handling

Timeline

Sales Lead Keyholder

Under Armour
09.2023 - Current

Sales Associate

Under Armour
10.2021 - Current

High School Diploma -

Franklin High School

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Bradley Jordan