Bradley Krogstag
California,MO
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
Drew Robertson
California, MO
03.2024 - 08.2024
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Assisted management team with inventory counts of food products and beverage supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Manager
Kathy
California, MO
06.2020 - 09.2022
- Managed store operations on Fridays and Saturdays, showcasing excellent multitasking, communication, problem-solving, and team management abilities. Conducted frequent training sessions for new employees while also receiving training in food safety and crew management.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with industry regulations and company policies.
- Ensured compliance with regulatory requirements and industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Skills
- Customer Service
- Drive-Thru Operations
- Inventory Restocking
- Food Preparation
- Food Running
- Beverage Preparation
- Customer Engagement
- Health Code Compliance
- Quality Control Checks
- Safe Food Handling
- Complex Problem-Solving
- Creativity and Innovation
- Time Management
- Cash Handling
- Problem-Solving
- Safety awareness
- Verbal and written communication
- Supplies Monitoring and Restocking
- Store Opening and Closing
- Cleaning
- Clear Communication
- Heavy Lifting
- Workplace Efficiency
- Safety
- Positive Company Representation
- Integrity and Honesty
- Flexible Schedule
- Taking Orders
- Company standards
- Crew Leadership
- Performance Improvement
- Teamwork and Collaboration
- Initiative and Self-Motivation
Timeline
Crew Member
Drew Robertson
03.2024 - 08.2024
Manager
Kathy
06.2020 - 09.2022
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