Detail-oriented professional skilled in time management and department leadership. Successfully managed inventory levels and staff training initiatives, contributing to improved workflow and customer experiences.
Overview
8
8
years of professional experience
Work History
Assistant Produce Manager
The Fresh Market
Fleming Island, FL
10.2025 - Current
Assisted in managing inventory levels to ensure product freshness and availability.
Coordinated with vendors to maintain optimal stock levels and quality standards.
Supported team in daily operations, ensuring efficient workflow and customer satisfaction.
Monitored product displays for compliance with company merchandising standards.
Trained new staff on best practices for handling produce and maintaining cleanliness.
Assistant Guest Services Manager
The Fresh Market
Fleming Island, FL
01.2025 - 10.2025
Assisted in managing daily guest services operations, ensuring high levels of customer satisfaction.
Coordinated staff schedules to optimize service coverage during peak hours.
Resolved guest inquiries and complaints efficiently, enhancing overall guest experience.
Supported training initiatives for new team members on service protocols and best practices.
Managed cash registers, balancing daily receipts and maintaining accurate financial records.
Front End Specialist
Southeastern Grocers
Orange Park, FL
06.2018 - 01.2025
Led guest service initiatives to enhance customer satisfaction and loyalty.
Trained and mentored team members on best practices for exceptional service delivery.
Established protocols for resolving guest complaints efficiently, fostering a positive environment.
Analyzed daily transaction data to ensure accuracy and compliance with internal policies.
Identified recurring issues in financial reports, implementing corrective actions to enhance accuracy and reliability.
Trained junior staff on reconciliation procedures, fostering a culture of continuous improvement and knowledge sharing.
Conducted regular audits of reconciled accounts, maintaining high standards of accountability and transparency in financial reporting.
Cashier
Southeastern Grocers
Orange Park, FL
03.2018 - 06.2018
Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout areas to enhance shopping experience.
Assisted in training new cashiers on operational procedures and customer interaction techniques.