Monitored and communicated sales performance against goals through approved performance metrics.
Provided management with information used to evaluate regional and national opportunities.
Attended regional trade conferences and shows.
Coordinated development of sales objectives, strategies, advertising and promotional programs.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Compiled and analyzed data to determine approaches to improve sales and performance.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Rigger/Truck Driver/Parts Manager
Glenn Crane And Rigging
01.2020 - 05.2021
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
Provided timely, insightful and accurate reports to upper management.
Monitored and evaluated supplier performance to maintain quality of parts.
Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Dropped and hooked trailers and changed configuration of equipment.
Maximized load safety by balancing, securing, and weighing products.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected truck for defects and safe operating condition before, during and after trips.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Fastened chains, straps, covers, and binders to secure load during transit.
Completed routine maintenance on truck to keep in working order.
Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
Rigged for heavy lifts according to blueprint requirements.
Worked at heights and in confined spaces without difficulty.
Rigged cables and pipes in configurations to support loads and maintain crew safety.
Secured safety equipment and always used gear according to requirements.
Communicated with equipment operators to accomplish smooth and efficient transports.
Assembled and installed rigging and lifting equipment to support lifting operations.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Owner/Operator Truck Driver
Carroll Fulmer Logistics
09.2018 - 01.2020
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Owner/Operator
McKay Trucking LLC
04.2007 - 11.2018
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed preventive maintenance and mechanical repairs on vehicles.
Maintained daily, legible DOT log book and submitted corresponding documents.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Maximized load safety by balancing, securing, and weighing products.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Dropped and hooked trailers and changed configuration of equipment.
Operator/Mechanic
Breaux Services
11.2016 - 09.2018
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Performed inspections and routine maintenance on equipment.
Provided on-the-job training to newly hired workers and team members.
Set up machines to start production cycles and controlled machine settings.
Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
Operations Manager
TCI
04.2004 - 04.2007
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.