Bradley Miers
Muskegon,MI
Summary
Team Lead with strong leadership and planning skills, consistently delivering high-quality products within tight deadlines. Experienced in monitoring and training employees to enhance skills and achieve challenging targets. Proven success as Small Business Owner of Hillybeards.com, effectively managing daily operations and driving business growth. Security Officer for Electric Forest, adept at crisis intervention and emergency response, demonstrating excellent situational awareness and judgment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Woodshop Team Lead
Structural Concepts
Muskegon, USA
07.2022 - Current
- Led team in daily operations and workflow management.
- Coordinated training sessions for new team members and ongoing staff development.
- Implemented process improvements to enhance efficiency and productivity.
- Monitored team performance and provided constructive feedback regularly.
- Resolved conflicts within the team to maintain a positive work environment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Monitored team progress and enforced deadlines.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
- Collaborated with management team to implement new work procedures or policies.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Owner and CEO
Hillybeards.com
Muskegon, USA
07.2020 - Current
- Developed marketing strategies to boost brand visibility and customer engagement.
- Established and managed online retail operations for niche beard care brand.
- Oversaw product sourcing and inventory management for diverse grooming products.
- Created engaging content for social media platforms to attract target audiences.
- Maintained relationships with clients through superior customer service practices.
- Implemented customer service protocols to enhance user experience and satisfaction.
- Analyzed market trends to inform product development and promotional strategies.
- Ensured compliance with local, state, and federal regulations while overseeing budgeting.
Security Officer
BackBone Security
Rothbury, Michigan
06.2017 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and hazards.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
- Responded promptly to alarms and disturbances, ensuring swift resolution of issues.
- Screened visitors and employees for weapons and contraband using hand wands and metal detectors.
- Investigated suspicious persons or vehicles on premises and contacted authorities as necessary.
- Performed first aid and CPR during emergency situations when required.
- Assisted with crowd control during large events held at facility.
Millwork Tech
Structural Concepts
Norton Shores, USA
09.2012 - 07.2022
- Operated and maintained equipment for efficient production processes.
- Conducted quality inspections to ensure compliance with safety standards.
- Assisted in training new technicians on proper equipment handling procedures.
- Collaborated with team members to troubleshoot technical issues promptly.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Driver
Viox Services
Whitehall, USA
01.2010 - 09.2013
- Ensured road safety standards and documented incidents for supervisor review.
- Maintained cleanliness of vehicle and conducted damage assessments after each shift.
- Recorded receipts and delivery confirmations accurately to support operational efficiency.
- Communicated updates promptly to customers, enhancing overall experience.
- Secured cargo effectively for transport to prevent delivery damage.
Education
High school -
Orchard View High School
Muskegon, MI06.2009
Skills
- Team leadership
- Process improvement
- Workflow management
- Inventory management
- Staff training
- Customer relationship management
- Market analysis
- Online retailing
- Coaching and mentoring
- Motivational techniques
- Performance monitoring
- Employee engagement
- Trend tracking
- Work assignment delegation
- Verbal and written communication
- Leading team meetings
- Overseeing daily activities
- Expectation setting
- Marketing strategy
- Customer service
- Social media engagement
- Time management
- Employee reviews
- Effective communication
- Entrepreneurial leadership
- Sales oversight
- Business marketing
- Small business operations
- Desktops, laptops, and mobile devices
Certification
- Driver's License, Present
- Chauffeur's Permit
- AED Certification
- CPR Certification
Languages
English
Timeline
Woodshop Team Lead
Structural Concepts
07.2022 - Current
Owner and CEO
Hillybeards.com
07.2020 - Current
Security Officer
BackBone Security
06.2017 - Current
Millwork Tech
Structural Concepts
09.2012 - 07.2022
Driver
Viox Services
01.2010 - 09.2013
High school -
Orchard View High School