Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Team Leader/Operations Supervisor
US Patriot Tactical LLC
08.2021 - 08.2025
Led team in achieving operational goals, enhancing workflow efficiency and productivity.
Trained new staff on standard operating procedures and best practices for tactical equipment handling.
Developed training materials to improve team knowledge on product specifications and safety protocols.
Monitored inventory levels, coordinating replenishment to ensure availability of critical tactical supplies.
Managed conflict resolution within the team, promoting a positive work environment and maintaining morale.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing issues promptly.
Generating 1.8 million in combat supplies sales since taking the position
Shift Lead
Walgreens
10.2020 - 01.2021
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new team members on customer service standards and operational processes.
Coordinated shift schedules to optimize staff coverage and enhance productivity levels.
Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
Military Service
Air Force
08.2016 - 01.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
ITC System Administrator
U.S. Air Force Active Duty
05.2018 - 10.2020
Managed IT infrastructure and systems to ensure optimal performance and security.
Implemented network monitoring solutions, enhancing system reliability and reducing downtime.
Developed and maintained documentation for IT processes and procedures, improving team efficiency.
Led troubleshooting efforts for complex technical issues, ensuring rapid resolution and minimal disruption.
Facilitates GP'S systems office ops: Execute dental IT MSN in support of 437 staff & 44.5 K beneficiaries across Lackland Air Force Base
Manages GP"S IT accounts / 12K of assets: assures equipment reliability/ compliance with OPSEC guidelines at 4 Clinics
Fixed daily IT concerns
Medical Records Clerk/Mail Sorter
U.S Air Force Lackland Air Force Base
12.2016 - 05.2018
Managed patient records to ensure compliance with HIPAA regulations and organizational policies.
Coordinated electronic health record (EHR) data entry and maintained accurate documentation.
Conducted regular audits of medical records to identify discrepancies and implement corrective actions.
Trained new staff on record management procedures and EHR system utilization.
Oversaw daily operations of medical records department, ensuring timely processing of requests for information.
Scanned medical records in digital format for easy retrieval and accessibility.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.