Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Neal

Summary

Dynamic retail professional with extensive experience at Albertsons, excelling in store operations and team management. Proven track record of enhancing customer satisfaction and driving sales through innovative merchandising strategies. Skilled in inventory management and employee motivation, fostering a collaborative environment that empowers staff and boosts productivity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Store Director

Albertsons
08.2023 - Current
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
  • Oversee scheduling, maintaining adequate staff coverage while minimizing labor costs.
  • Collaborated with the Store Director to develop and execute strategic plans for store growth.
  • Improved store sales by implementing creative merchandising strategies and eye-catching product displays.
  • Increased customer satisfaction with attentive service and quick resolution of issues.
  • Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
  • Supervise employees and different store departments.
  • Developed a positive store culture by fostering open communication and promoting teamwork among employees.
  • Helped get stores ready for seasonal director walks.
  • Ran other stores when needed.
  • Strike relief help.
  • Regularly monitored sales data to identify trends and adjust inventory levels accordingly.
  • Responded to customer complaints and comments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Grocery Manager

Albertsons
08.2021 - 08.2023
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.

4th Key

Albertsons
09.2020 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Grocery Clerk

Albertsons
01.2016 - 09.2020
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Front End Clerk

Albertsons
08.2015 - 01.2016
  • Kept front end areas clean and organized for professional appeal to customers.
  • Managed customer concerns and responded to questions concerning product or service.
  • Accepted payments, returned change and issued receipts.
  • Maintained current understanding of promotional ads and seasonal offerings.

Education

High School Diploma -

Central High School
Cheyenne, WY
06.2017

Skills

  • Store operations
  • Employee supervision
  • Team management
  • Employee motivation
  • Delegation techniques
  • Customer service
  • Problem-solving
  • Team leadership
  • Operations management
  • Employee management
  • Inventory management

Certification

Assistant Store Director Training Program

Timeline

Assistant Store Director

Albertsons
08.2023 - Current

Grocery Manager

Albertsons
08.2021 - 08.2023

4th Key

Albertsons
09.2020 - 08.2021

Grocery Clerk

Albertsons
01.2016 - 09.2020

Front End Clerk

Albertsons
08.2015 - 01.2016

High School Diploma -

Central High School

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