Bradley Peterson
Summary
Goal-driven customer service and sales professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
4
4
years of professional experience
Work History
Website Designer, SEO, and Marketer
Wisconsin Automation, Bud's Concrete
- Created and managed websites to client specifications.
- Analyzed traffic and created plans to drive more traffic and increase company exposure.
- Advised clients on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
Associate Banker
BMO
11.2022 - 10.2023
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions
- Boosted branch success with diligent cross-selling of various banking products and services.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account maintenance processes.
- Contributed to branch business results and overall customer experience.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
Retail Sales Manager
Duluth Trading Company
06.2020 - 06.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Received and managed inventory on a daily basis.
- Created reports to adhere to proper inventory guidelines.
- Developed exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers.
- Effectively communicated sales and promotions.
- Executed all cash handling and reporting functions.
Sales Associate
Duluth Trading Company
10.2019 - 06.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products, including mastering the use of computer systems.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
Education
Automation/Business Certificates -
Waukesha County Technical College
01.2019
High School Diploma -
Arrowhead High School
06.2015
Skills
- Sales and Marketing
- Business Administration
- Staff Management
- Design
- Web Analytics
- Customer Service
- Consumer Banking
- Inventory Management
Timeline
Associate Banker
BMO
11.2022 - 10.2023
Retail Sales Manager
Duluth Trading Company
06.2020 - 06.2021
Sales Associate
Duluth Trading Company
10.2019 - 06.2021
Website Designer, SEO, and Marketer
Wisconsin Automation, Bud's Concrete
Automation/Business Certificates -
Waukesha County Technical College
High School Diploma -
Arrowhead High School
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