Bradley Potter
IT Support Specialist
Seffner,FL
Summary
Experienced Yardmaster with a background in supervising and coordinating train operations, ensuring efficiency and adherence to schedules. Skilled in managing yard crews, liaising with personnel, and coordinating response efforts during emergencies. Proven track record of optimizing yard layouts and streamlining procedures to enhance efficiency. Transitioning to a career in IT cybersecurity following a transformative life experience. Currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance, with expertise in network administration, configuration management, and technical support procedures. A detail-oriented IT Support Specialist with strong communication and problem-solving skills, dedicated to resolving complex technical issues and providing exceptional customer service.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Bulk Delivery Driver
Coca-Cola Bottling Company Consolidated
03.2020 - 06.2021
- Ensure safe transportation and delivery of bulk quantities of Coca-Cola products to various locations, maintaining product quality and customer satisfaction throughout delivery process
- Operated various types of delivery vehicles efficiently, including box trucks, tractor-trailers, flatbeds, and tanker trucks.
- Ensured accuracy of deliveries, invoices, and payments using various handheld electronics, and operating systems.
- Operated light trucks to deliver loads as far as 100 miles from home location
- Coordinated closely with sales representatives to address any discrepancies or special requests noted on customer orders
- Minimized product damage during transit with careful loading techniques and securement methods
Jet-Set Intermodal Truck Driver
Schneider National
03.2019 - 02.2020
- Perform pre-trip and post-trip inspections of truck and intermodal containers to ensure roadworthiness and cargo security
- Maintain accurate records of shipments, including pickup and delivery times, mileage, and fuel usage
- Operate trucks equipped with advanced technology and safety features to ensure efficient and safe transportation
- Adhere to company policies and procedures, including safety protocols, to maintain high standard of service and professionalism.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes
Freight Train Conductor
Canadian Pacific Railway
07.2011 - 06.2018
- Execute precise instructions for a train's route and movements
- Coordinate car switching, including coupling, uncoupling, and lifting out coupling devices
- Interpret and communicate signals affecting train movement
- Signal crew members using specific signals or radio communication
- Adhere to safety protocols such as the General Code of Operating Rules (GCOR) to ensure safety of employees and public
- Provide flag protection and signal relay during emergencies as per operating rules
- Follow rules and instructions of other railroads when applicable
- Safely maneuver on and off moving or stationary equipment
- Ride moving cars while holding onto grab irons or ladders
- Complete forms, train orders, switch lists, and reports accurately
- Handle emergency situations, operate fire extinguishers, and apply first aid techniques
- Maintain constant alertness and take responsible action in changing conditions.
- Demonstrated expert knowledge of railroad regulations, ensuring compliance throughout all aspects of train operations
Yardmaster
Canadian Pacific Railway
03.2013 - 11.2014
- Supervised and coordinated movement of trains, locomotives, and railcars within railway yard, ensuring efficient operations and adherence to schedules
- Managed and directed yard crews, including switch operators and brakemen, to execute tasks effectively and ensure compliance with safety protocols
- Liaised with train dispatchers, locomotive engineers, and other personnel to coordinate movements, track assignments, and resolve operational issues efficiently
- Played key role in coordinating response efforts during accidents, derailments, or other emergencies.
- Reduced train dwell time by optimizing yard layouts and streamlining switching procedures
- Enhanced yard efficiency by implementing strategic scheduling and resource allocation
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT 03.2024 - Current
Google - IT Support Professional Certificate
Coursera
Online Courses 05.2001 -
High School Diploma -
Stouffville District Secondary School
Stouffville, ON 09.1999 - 06.2003
Skills
Adaptability and Resilience
About Me
After a fulfilling railway and transport management career, I have embarked on a transformative journey towards a new path in IT cybersecurity. My transition follows a profound life experience-a dual organ transplant-which reignited a passion to pursue a field where I use my lifetime of experience. My scars are proof that God was listening when no one else would. "...I tell you the truth, if you had faith even as small as a mustard seed, you could say to this mountain, 'Move from here to there,' and it would move. Nothing would be impossible." -Matthew 17:20
Timeline
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
03.2024 - Current
Bulk Delivery Driver
Coca-Cola Bottling Company Consolidated
03.2020 - 06.2021
Jet-Set Intermodal Truck Driver
Schneider National
03.2019 - 02.2020
Yardmaster
Canadian Pacific Railway
03.2013 - 11.2014
Freight Train Conductor
Canadian Pacific Railway
07.2011 - 06.2018
Google - IT Support Professional Certificate
Coursera
05.2001 -
High School Diploma -
Stouffville District Secondary School
09.1999 - 06.2003
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