Bradley Rich
Willis
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance. Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
LGR Services LLC
09.2020 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Operations Manager
Badger Daylighting Corp.
03.2019 - 08.2020
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Field Supervisor
Sky Hook Services
08.2018 - 02.2019
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
Education
High School Diploma -
New Waverly High School
New Waverly, TXSkills
- Problem-solving
- Field operations
- Team leadership
- Schedule coordination
- Operations management
- Quality control
- Employee relations and conflict resolution
- Site management
- Staff training
- Inventory management
- Environmental awareness
- Project management
Certification
- OSHA Certified
- Forklift Certification
- Hazwoper 40
- Excavator Certified
- TWIC
- CDL A
- Spira
- Oracle
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Operations Manager
LGR Services LLC
09.2020 - 12.2024
Operations Manager
Badger Daylighting Corp.
03.2019 - 08.2020
Field Supervisor
Sky Hook Services
08.2018 - 02.2019
- OSHA Certified
- Forklift Certification
- Hazwoper 40
- Excavator Certified
- TWIC
- CDL A
- Spira
- Oracle
High School Diploma -
New Waverly High School
Similar Profiles
Elizabeth PierceElizabeth Pierce
Small Business Owner at LGR Painting LLCSmall Business Owner at LGR Painting LLC
Basetsana Olivia SokoBasetsana Olivia Soko
Credit Consultant at LGR Incorporated AttorneysCredit Consultant at LGR Incorporated Attorneys
Kaveesha MuthugalageKaveesha Muthugalage
Motor Mechanic at LGR AUTO {RENAMED THE ALWIS AUTO REPAIRS}Motor Mechanic at LGR AUTO {RENAMED THE ALWIS AUTO REPAIRS}