Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Scott

Peer Recovery Support Specialist
Greenwood,IN

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with people in recovery. Personal and resourceful with a knack for building strong, lasting community relationships and fostering supportive living/social environments. Ability to bring a collaborative skillset and high drive for positive outcomes for all individuals on caseload. Possess knowledge of detox/treatment, residential, recovery residences, IOP/PHP, 12 steps, self-help groups, wellness, harm-reduction, MATS, and more. Supportive, compassionate, empathetic, eager to listen and help bring self-directive goals to fruition through motivational interviewing. It is also my goal to further my education as I continue in this field with endorsements, CEU's and other credentials to expand my reach of those in need of services.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Resident Director

Acts of Service Sober Living
Indianapolis, Indiana
09.2023 - Current
  • Streamlined communication processes for improved efficiency in addressing resident concerns and requests.
  • Developed strong relationships with residents through individual meetings and group events, fostering a sense of community within the residence.
  • Coordinated move-in/move-out processes smoothly by developing logistics planning.
  • Evaluated programming effectiveness using feedback surveys and other assessment tools, making adjustments to better meet resident needs.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Conducted weekly meetings with recoveries to review goals, address issues and provide support.
  • Provided crisis management and intervention during emergency situations.
  • Promoted culture of respect and understanding among residents.
  • Determined housing assignments and managed room requests or changes for 8-10 residents.
  • Managed high volume of calls, texts, and emails for applicants into the program which have since been prioritized to better fit an open schedule while remaining in efficient correspondence

Owner/Operations Specialist

Scott Home Restorations LLC
Indianapolis, Indiana
01.2021 - 01.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Established foundational processes for business operations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Managed approximately 10-30 incoming calls, texts and emails per day from customers

Education

CPRC-A - Peer Recovery Support

Mental Health America of Indiana
Indianapolis, IN
02.2025 - 03.2025

High School Diploma -

Choctawhatchee HS
Fort Walton Beach, FL
02.2025 - 09.2025

Skills

Safety awareness

Crisis management

Multicultural competence

Resident engagement

Program leadership

Policy enforcement

Housing regulations

Safety hazards analysis

Behavior monitoring

Security procedures

Activity planning

Role modeling

Timeline

CPRC-A - Peer Recovery Support

Mental Health America of Indiana
02.2025 - 03.2025

High School Diploma -

Choctawhatchee HS
02.2025 - 09.2025

Resident Director

Acts of Service Sober Living
09.2023 - Current

Owner/Operations Specialist

Scott Home Restorations LLC
01.2021 - 01.2025

Similar Profiles

CREATE PROFILE
Bradley ScottPeer Recovery Support Specialist