Bradley Simon
Dundee,FL
Summary
Motivated and dependable professional with hands-on experience supporting operations, assisting customers, and thriving in fast-paced environments. Recognized for strong work ethic, adaptability, and clear communication. Brings positive energy, attention to detail, and a team-first mindset to every role.
Worked in fast-paced retail environment, gaining valuable skills in customer service and inventory management. Developed ability to handle transactions and maintain organized stock. Eager to transition into new field and apply these transferrable skills to different role.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
Winter Haven, FL
01.2026 - Current
- Coordinated daily activities to ensure seamless workflow and effective organizational practices.
- Engaged with customers and visitors, ensuring a positive experience through professional service and energetic communication.
- Completed tasks accurately and on time in fast-paced settings
- Maintained clean, safe, and well-organized work areas
- Followed procedures and collaborated closely with team members
- Resolved customer inquiries and issues, ensuring high satisfaction rates.
- Managed customer inquiries and resolved issues efficiently through phone, email, and chat interactions.
- Maintained up-to-date knowledge of product offerings and company policies.
- Evaluated and authorized credits for shipping fees related to contested returns and damaged merchandise.
- Executed customer transactions with precision and speed, ensuring a seamless experience for clients.
Grocery Stocker
Winn Dixie Supermarket
Dundee, FL
07.2024 - 01.2026
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted with inventory management through accurate labeling and product rotation.
- Collaborated with team members to ensure timely restocking of high-demand items.
- Monitored stock levels to identify needs for reordering and replenishment.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma -
Haines City High School
Haines City, FLSkills
- Customer Experience & Communication — Delivers friendly, respectful service while maintaining professionalism in all interactions
- Team Collaboration — Works effectively with diverse teams to meet daily goals and support smooth operations
- Time Management & Reliability — Prioritizes tasks efficiently, meets deadlines, and consistently shows up ready to work
- Problem-Solving & Adaptability — Handles challenges calmly, learns quickly, and adjusts easily to changing environments
- Organization & Attention to Detail — Maintains clean, orderly workspaces and follows procedures accurately
- Cash Handling & Transaction Accuracy — Processes payments and basic transactions with care and precision
- Workplace Safety & Cleanliness — Follows safety standards and contributes to a safe, welcoming environment
- Comprehensive understanding of products
- Stock replenishment
- POS system operation
- Refunds and exchanges
- Product and service solutions
- Inventory control
- Product merchandising
- Retail marketing
Availability
Open to full-time or part-time opportunities. Flexible availability including evenings, weekends, and holidays.
Timeline
Customer Service Associate
Walgreens
01.2026 - Current
Grocery Stocker
Winn Dixie Supermarket
07.2024 - 01.2026
High School Diploma -
Haines City High School