Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Simpson

Mesa,AZ

Summary

A seasoned Natural Stone Specialist Foreman from Baker's Travertine Power Clean, I excel in optimizing processes and enhancing team performance. My expertise in quality assurance and fostering teamwork has significantly improved customer satisfaction and operational efficiency, demonstrating a commitment to excellence and continuous improvement.

Overview

Work History

Natural Stone Specialist Forman

Baker's Travertine Power Clean
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Streamlined project delivery processes, reducing completion times significantly.
  • Improved team collaboration by initiating regular strategy meetings.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Facilitated workshops for professional development of junior staff members.
  • Implemented customer feedback system to inform product development.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.

Education

High School Diploma - General Studies

Apache Junction High School
Apache Junction, AZ
11.2001

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Quality assurance
  • Manual dexterity
  • Coaching and mentoring
  • Troubleshooting techniques
  • Continuous improvement
  • Risk management
  • Knowledge sharing
  • Workflow automation
  • Process optimization
  • Team performance improvement
  • Teamwork and collaboration

Timeline

Natural Stone Specialist Forman

Baker's Travertine Power Clean

High School Diploma - General Studies

Apache Junction High School
Bradley Simpson