Bradley Singh
Jersey City,NJ
Summary
Dedicated psychology senior at NJCU with a history of academic excellence, consistently earning Dean’s List recognition every semester. Passionate about understanding the complexities of human behavior and applying psychological insights to promote mental health and well-being. Strong foundation in research, critical thinking, and interdisciplinary approaches to psychology, paired with a genuine commitment to fostering positive change in diverse communities. Aspiring to pursue graduate studies to deepen expertise in mental health, with the long-term goal of contributing to innovative research and practical solutions for addressing mental health challenges in underserved populations.
Overview
4
4
years of professional experience
Work History
Outbound Supervisor
UPS
11.2023 - Current
- Oversee the outbound logistics operations, ensuring timely and accurate processing of packages for shipment
- Supervise a team of associates, providing guidance, training, and support to ensure efficient workflow and adherence to safety protocols
- Coordinate with the operations team to meet daily shipping quotas and improve operational efficiency
- Monitor and troubleshoot any issues during the shipping process, ensuring minimal disruption and maintaining service quality standards
- Collaborate with management to analyze performance metrics, implement process improvements, and optimize staffing levels
Front End Manager
Acme Markets
02.2021 - 06.2024
- Supervised daily operations of the front-end department, ensuring efficient customer service and smooth checkout processes
- Trained, mentored, and managed a team of cashiers, fostering a positive and productive work environment
- Monitored inventory, coordinated stock replenishment, and ensured that promotional displays were properly set up
- Addressed customer inquiries, resolved complaints, and ensured customer satisfaction
- Worked closely with the management team to implement store-wide initiatives and achieve sales targets
Education
High School Diploma -
James J. Ferris High School
Jersey City, NJBachelor of Arts - Psychology
New Jersey City University (NJCU)
Jersey City, NJ05.2025
Skills
- Proficient in Microsoft Office products
- Adobe Creative Suite
- General computer troubleshooting
- Outbound logistics processes
- Shipment preparation
- Route optimization
- Inventory management
- Industry-specific software for package tracking
- Performance metrics
- Supervising teams
- Delegating tasks
- Adherence to operational standards
- Managing workflow
- Meeting deadlines
- Achieving team goals
- Customer-facing roles
- Resolving issues
- Managing front-end operations
- Delivering exceptional service
- Verbal communication skills
- Written communication skills
- Explaining complex processes
- Providing clear instructions
- Addressing customer needs
- Resolving conflicts
- Motivating colleagues
- Mentoring colleagues
- Inspiring colleagues
- Conflict resolution
- Maintaining morale
- Building rapport
- Identifying challenges
- Developing practical solutions
- Implementing improvements
- Enhancing efficiency
- Service delivery
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Outbound Supervisor
UPS
11.2023 - Current
Front End Manager
Acme Markets
02.2021 - 06.2024
Bachelor of Arts - Psychology
New Jersey City University (NJCU)
High School Diploma -
James J. Ferris High School
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