Experienced professional with strong background in streamlining processes and enhancing productivity. Skilled in leading cross-functional teams and executing strategic plans to achieve organizational goals. Known for flexibility and reliability in dynamic environments, with excellent problem-solving abilities and focus on delivering results. Skilled in logistics, project management, and continuous improvement.
Overview
23
23
years of professional experience
Work History
Head of Operations
Zingerle Group USA
01.2022 - Current
Manage the warehouse team that is responsible for 45,000+ articles of shelved inventory and $4.5 million annually in order fulfillment
Review and process 1,400+ sales orders annually for product accuracy and fulfillment scheduling
Monitor weekly imports from Europe to verify accurate import tariff codes are used for all imported items, ensuring seamless customs clearance and timely delivery
Lead all logistics planning for trade shows and off-site events
Lead all product training for sales staff and any new hires for all North America based associates
Planned and successfully led the move of all company assets and thousands of articles of inventory to the current 25,000 ft² warehouse location from two previous smaller locations.
Partnered with the Italian headquarters to launch the US Printing department, increasing ZG USA revenue margins by 10% and reducing an order’s fulfillment time by as much as two weeks.
Well versed in all aspects of the ERP system, from inventory movements to customer accounting
North American distributor of premium pop-up tents (Mastertent, Ecotent) and German-style Biergarten furniture (Ruku1952) since 2017, for the Italian manufacturer founded in 1948.
5+ years
Business Development
Zingerle Group USA
02.2020 - 01.2022
Strategically prospected new customers by researching leads and understanding market trends
Managed customer interactions, track leads, and analyzed metrics with CRM (LACRM)
Achieved over $1.5M in sales each year
Landed several key accounts that continue to be top performers with continued sales of over $500k annually
Event production company delivering live, experiential, and corporate events for major brands and sports clients, including Lowe’s, NASCAR, Carolina Panthers, and FOX Sports.
17+ years
Sr. Director of Live Shows
CSM Production (now Wasserman Live)
01.2014 - 02.2020
Led a talented team of event and project managers that ran their own accounts and produced dozens of events nationwide for NASCAR and IndyCar Series opening and closing ceremonies, experiential events, street festivals and 30+ concerts annually while simultaneously managing accounts and key events personally.
Successfully planned and coordinated all event aspects, such as scouting and contracting suitable event venues, creating run of show schedules, obtaining permits as needed by local governments, securing any needed rental equipment or décor elements, contracting skilled staff, general labor, brand ambassadors, caterers etc.
Pitched and won the contract for “Panthers on Mint,” the pregame fan-fests held before every Carolina Panthers home game beginning 2018. I managed the overall program that included taking over a portion of Mint Street with music entertainment, vendors, sponsor displays, food trucks, and a live pre-game broadcast by local TV
Event production company delivering live, experiential, and corporate events for major brands and sports clients, including Lowe’s, NASCAR, Carolina Panthers, and FOX Sports.
17+ years
Sr. Director of Production and Creative Services
CSM Production (now Wasserman Live)
12.2010 - 01.2014
Managed all aspects of the Audio and Video programs, also the staff and organization of the creative services department including operating budgets, project staffing, and equipment procurement approvals
Create and manage the six figure budgets for the production and creative services departments
Led the team that operated the jumbotron program for every IndyCar Series race each season
Managed the Creative Services team of designers responsible for all design creative and production for signage and artwork used in print, video, and stage décor
Produced national and regional act special-event concerts for artists such as Tim McGraw, Steven Tyler, and Keith Urban.
Event production company delivering live, experiential, and corporate events for major brands and sports clients, including Lowe’s, NASCAR, Carolina Panthers, and FOX Sports.
17+ years
Director of Production
CSM Production (now Wasserman Live)
10.2007 - 12.2010
Managed all aspects of the growing Audio and Video programs, including operating budgets, staffing, and equipment procurement
Scheduled technical staffing (audio, video and lighting) assignments for 75+ special events annually
Configured and implemented professional touring grade audio and video systems such as JBL Vertec line arrays and Absen LED video systems specific to the event requirements and venue logistics.
Produced national and regional act concerts, organizing all staging, sound, lighting, video needs as well as talent travel logistics as needed
Event production company delivering live, experiential, and corporate events for major brands and sports clients, including Lowe’s, NASCAR, Carolina Panthers, and FOX Sports.
17+ years
Manager- Motorsports Entertainment
CSM Production (now Wasserman Live)
12.2006 - 10.2007
Managed the new audio department team
Booked talent for nationally televised NASCAR and IndyCar pre-race anthem performances
Lead audio engineer during key shows, portions of which are regularly aired on live broadcast nationwide
Drew site layouts of all festivals and special events like Speed Street and the annual NASCAR Hall of Fame Inductee Announcement events using AutoCAD.
Event production company delivering live, experiential, and corporate events for major brands and sports clients, including Lowe’s, NASCAR, Carolina Panthers, and FOX Sports.
17+ years
Production Coordinator
CSM Production (now Wasserman Live)
01.2003 - 12.2006
Maintained, and operated audio equipment, was audio engineer during shows and events
On site coordinator with venue audio technicians
Point of contact for all stage signage purchases, gross signage purchases exceeded $750k yearly
Constructed staging for concerts and assorted other productions
Event production company delivering live, experiential, and corporate events for major brands and sports clients, including Lowe’s, NASCAR, Carolina Panthers, and FOX Sports.
17+ years
Education
Appalachian State University
Boone, North Carolina
Skills
Have thorough knowledge with ERP, CRM, Microsoft Word, Excel, Outlook, and Power Point Also experienced with AutoCAD
Team leadership
Event planning
Budget management
Project coordination
Vendor negotiation
Staff training and development
Audio and video production
Client account management
Relationship building
Interests
I like working with my hands and fixing things
Outdoor Recreation
Woodworking
Learning new cooking techniques and expanding my culinary skills
Traveling Building Superintendent at Flournoy Construction Group, A Kajima USA GroupTraveling Building Superintendent at Flournoy Construction Group, A Kajima USA Group