Accomplished Senior Service Technician with expertise in wood repair, furniture restoration, and hand tool proficiency. Proven ability to quickly diagnose issues, ensuring optimal customer satisfaction and reducing service call downtime.
Overview
34
34
years of professional experience
Work History
Senior Service Technician
Value City Funiture
Plainfield, IN
11.1991 - 02.2026
Diagnosed and repaired furniture items to ensure optimal functionality and customer satisfaction.
Mentored junior technicians on repair techniques and best practices for customer service excellence.
Established strong relationships with vendors to ensure access to quality replacement parts at competitive prices.
Reduced downtime of service calls by quickly diagnosing and resolving technical issues.