Driven Area Sales Manager with 15+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards meeting and exceeding set goals.
Overview
14
14
years of professional experience
Work History
Area Manager
Mattress Firm
Pensacola, FL
12.2015 - 08.2021
Responsible for observing and managing 3 Mattress Firm Locations; Develop, maintain and strengthen partnerships inside and outside of Mattress Firm
Focus and exceed the desired end goals of the area and district
Provide motivational support to employees in order to drive sales and increase morale
Ensure invoices, customer orders, and reports are complete and thorough
Exhibit the depth of knowledge and skill necessary to be an expert on current products and procedures that make Mattress Firm the leader in mattress sales in the U.S
Ability to provide advice and solutions to other employees and customers
Actively demonstrate support and suggestions for organizational changes and improvements
Achievements 2 X Circle of Excellence winner (Only person in Florida Panhandle)
4 X Million Dollar Writer (First ever in Florida Panhandle. Trained and developed every other associate to accomplish)
19 X 100k monthly writer
Sales Manager
Advance Mortgage& Investment Company
Spanish Fort, AL
02.2007 - 05.2012
Met with applicants to obtain information for loan applications and answer questions about the process
Analyze applicants financial status, credit and property evaluations to determine eligibility for refinance or new home loans
Review loan agreements to ensure that they are complete and accurate according to guidelines
Trained new and current employees on the different types of loans and lender requirements
Evaluated performance against goals and implemented appropriate development plans.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Resolved customer issues quickly to close deals and boost client satisfaction.
Insurance Agent
Farmers Insurance Group
Memphis, TN
06.2003 - 12.2006
Developed and coordinated a marketing plan as an independent agent
Provided customer service to individual customers and mortgage lenders
Built a strong base of referrals by establishing credibility, discerning needs and providing appropriate coverage recommendations
Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
Approached potential clients by using direct marketing mailings and phone contacts.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Education
Business Management
Mobile College
Mobile, AL
1999
Business Management
Louisiana Tech University, Jefferson Davis Community College
Ruston, LA
1998
Associate of Science - Business Management
Jefferson Davis Community College
Brewton, AL
06.1997
Skills
Leadership
Management
Sales
Microsoft Office
Loan origination
Fair Housing regulations
Loan officer experience
Sales management
Business development and planning
Relationship building and management
Area management
Staff Development
Sales expertise
Staff Training
Talent review
Goals and performance
Timeline
Area Manager
Mattress Firm
12.2015 - 08.2021
Sales Manager
Advance Mortgage& Investment Company
02.2007 - 05.2012
Insurance Agent
Farmers Insurance Group
06.2003 - 12.2006
Business Management
Mobile College
Business Management
Louisiana Tech University, Jefferson Davis Community College