BRADLEY STEVENS
Titusville,FL
Summary
Sr. IT Desktop Engineer with 3+years of extensive experience in software and hardware integration, delivering impactful solutions across diverse environments. Proficient in managing Active Directory, MECM, and SCCM systems, ensuring optimal performance and security while enhancing user experiences. Expertise in remote desktop management through RDP and Intune, coupled with a strong foundation in troubleshooting complex technical issues and collaborating with cross-functional teams. Committed to implementing robust recovery processes and maintaining compliance with industry standards, driving operational excellence and system reliability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sr. IT Desktop Engineer
Lockheed Martin
07.2025 - Current
- Managed Active Directory, MECM, and SCCM environments to optimize performance and security.
- Streamlined remote desktop management using RDP and Intune.
- Implemented robust restore and reimaging processes, including USMT and PXE, enhancing system reliability.
- Provided expert troubleshooting for Microsoft applications, resolving issues efficiently.
- Collaborated with teams to improve system functionality and user experience.
IT Help Desk Technician
Parrish Medical Center
09.2023 - 07.2025
- Ensure compliance with HIPAA and healthcare regulations.
- Collaborate with cross-functional teams to enhance patient care and streamline administrative processes.
- Maintain and update electronic patient charts and records.
- Document and resolve technical issues promptly, improving user support.
- Manage networked systems, including user accounts and access privileges.
Education
Associate of Science - Information Technology
05.2014
Associate of Arts - Computer Science
05.2014
- Headed a large-scale client project, meeting all milestones on time.
- Developed a unique workflow to improve query performance.
- Created internal tools that automated mundane tasks, adopted by other developers for increased efficiency.
Skills
- Programming Languages: Java, Lua, C#, C, C
- Web Technologies: HTML, CSS, JavaScript
- Excellent Communication Skills
- Machine Learning/Neural Networks
- Database Management Systems
- Problem-Solving Abilities
- IDEs: Eclipse, Visual Studio
- Debugging and Troubleshooting
- Attention to Detail
- NET Framework
- Agile Methodologies
Certification
- CCA, Orlando - Pending.
- CSOC, Orlando - Pending.
Timeline
Sr. IT Desktop Engineer - Lockheed Martin
07.2025 - Current
IT Help Desk Technician - Parrish Medical Center
09.2023 - 07.2025
Ashland Community And Technical College - Associate of Arts, Computer Science
Ashland Community And Technical College - Associate of Science, Information Technology