Bradley Storjohann
Lowes Home Improvment
Dubuque
1
Certification
5
years of professional experience
Dynamic and results-driven professional with extensive experience at Lowe's Home Improvement. Proven expertise in inventory management and customer relations, enhancing workflow efficiency and resolving issues effectively. Skilled in operating power equipment and eager to learn new skills, consistently delivering exceptional service and training new team members to uphold company standards.
Work History
Department Supervisor
1 Year 9 Months- Supervised department associates, assigned daily tasks, and maintained smooth workflow across sales floor and stock areas.
- Trained new team members on customer service standards, safety procedures, and store operating processes.
- Monitored inventory levels of store used supplies, replenished store merchandise, and coordinated stock rotation to support accurate department presentation.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer issues promptly, supported in the recieving and delivery process, and reinforced positive scustomer experiences.
- Inspected aisles, displays, and backroom areas for cleanliness, organization, and compliance with store standards.
- Trained new employees on overall company and department-specific policies and procedures. As well as new Associates on multiple types of Power Equipment.
- Coordinate the Disposal and or Donation process of non sellable items. including Hazard's materials and any recyclables.
Fulfillment Associate
3 Years- Picked large quantities of merchandise accurately and finding places to properly and safely stage each Order. While maintaining proper communication of each order through out the team.
- Packed and prioritized various types of online orders for safe transport and customer pickup.
- Loaded customer purchases into vehicles while following safety procedures.
- Operated all types of Power Equipment such as forklifts, reach truck, electric pallet jack, Ect. To move heavy merchandise through out the store.
- unloaded and loaded delivery trucks that come in through out the work day.
- Demonstrated adaptability by cross-training in multiple different job functions through out the store.
Education
Bachelor of Science - Aviation Management
- Professional Development: Instrument Rated Pilot
High School Diploma
Skills
Eager to learn new skills
Problem-solving
Knowledge of Microsoft office
Customer relations
Inventory management
Workflow optimization
Certification
- CPR Certified
Timeline
Department Supervisor
Lowes Home Improvment
02.2025 - CurrentRead More
Fulfillment Associate
Lowes Home Improvment
02.2022 - 02.2025Read More
University of Dubuque
Bachelor of Science from Aviation Management
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West Carroll
High School Diploma
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