Bradley Straus
Pensacola,Fl
Summary
Results-driven Processing Analyst with a knack for completing tasks with high productivity and efficiency. Skilled in data analysis, process improvement, and regulatory compliance. Demonstrates the ability to streamline processes, resulting in increased efficiency and accuracy in previous roles. Known for strong problem-solving skills, meticulous attention to detail, and robust analytical abilities. Committed to improving workflows through innovative strategies and technology implementation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Client Processing Analyst - Bridgewater Hedge Fund (Reporting Team)
BNY Mellon
Lake Mary, FL
04.2023 - Current
- Performed regular tasks of running, creating, and reviewing client statements on a range of frequencies - from daily to annual.
- Utilized teamwork to achieve auditors' deadlines on audits along with the accounting team.
- Assisted in testing and enhancing software to optimize client-bank interaction and safeguard their information.
- Enhanced operational efficiency through process improvement
- Provided guidance and support to team members regarding the usage of diverse reporting systems.
- Contributed to the set up of a new investor account.
- Executed successful tax solicitation campaigns.
- Utilized Outlook, Excel, and Access extensively.
Business Development Officer
Stewart Title Company
Lake Mary, FL
09.2021 - 02.2023
- Maximized client loyalty and increased business growth by delivering unparalleled customer service, maintaining current industry trends awareness, fostering clear communication, and offering competitive rates.
- Generated new business opportunities through a multi-faceted approach including attending networking events, making cold and warm calls, conducting office visits, fostering relationships on social media platforms, engaging in BNI groups.
- Developed training programs to educate real estate professionals on utilizing software and tools for effective lead sourcing, promotion, and advancement of their businesses.
- Go above and beyond for clients by connecting industry professionals and finding solutions.
Customer Service Staff
Publix Super Markets Inc.
Lake Mary, FL
02.2013 - 09.2021
- Delivered exceptional customer service.
- Made front-end employee schedules and managed their coordination throughout the day.
- Created relationships with a diverse range of people.
- Processed various types of money transfers including Western Union and money orders.
- Managed back-office accounting operations.
- Resolved issues using analytical thinking skills.
- Trained employees.
- Lottery sales.
- Bagger: February 2013 - July 2013
- Cashier: July 2013 - July 2014
- Customer Service Staff: July 2014 - September 2021
Education
Bachelor’s Degree - Business Administration
University of Central Florida
01.2020
Associates in Arts -
Seminole State College
High School Diploma - Health Academy
Seminole High School
Skills
- Adaptability and Flexibility
- Teamwork and Collaboration
- Critical Thinking
- Organization
- Self Motivation
- Time management
- Customer Service
Accomplishments
• Publix- 5 years of service
• Publix- Employee of The Month (consecutive)
• Stewart Title- 1-2 new clients a month
• Stewart Title- Grew order count from 15 a month to 25-30 orders a month
Certification
- Technical Certificate, Financial Operations and Financial Operations Specialist, Seminole State College
- Excel, Learning Excel 2019, Tracking Data Easily and Efficiently, Excel for Accounting, Charts in Depth
Timeline
Client Processing Analyst - Bridgewater Hedge Fund (Reporting Team)
BNY Mellon
04.2023 - Current
Business Development Officer
Stewart Title Company
09.2021 - 02.2023
Customer Service Staff
Publix Super Markets Inc.
02.2013 - 09.2021
Bachelor’s Degree - Business Administration
University of Central Florida
Associates in Arts -
Seminole State College
High School Diploma - Health Academy
Seminole High School
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