Bradley Stroot
Bloomington,IN
Summary
From my time spent as a heat pump service technician to my role as a small business owner, I have gained a deep understanding of the HVAC industry from several important perspectives. As a technician, I became well-versed in the design, sizing, installation, maintenance, diagnostics, and repair of heat pump equipment. As a small business owner, I became experienced with HVAC marketing strategies, social media engagement, interfacing with manufacturers and distributors, navigating post-Covid supply chain difficulties, managing employees. generating cost estimates, and communicating effectively with a large base of customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HVAC Business Owner
Tuttle Heating and AC
12.2020 - 12.2024
- Established strong customer relationships through attentive communication and high quality service
- Trained and managed a small team of employees
- Identified new business opportunities for installing heat pumps by utilizing 25C tax credits and local utility rebate programs
- Worked closely with Monroe County's Rural Repair Program to install heat pumps for low-income rural residents at no cost
- Maintained strong relationships with manufacturers, particularly American Standard/Trane and Mitsubishi Electric
Heat Pump Service Technician
Commercial Service of Bloomington
07.2014 - 12.2020
- Installed and serviced heat pump equipment and explained operation and routine maintenance protocols to customers
- Explained diagnostic findings to customers and outlined repair or service options.
- Utilized CRM software for maintaining detailed records of service calls, enabling better tracking of recurring issues
- Utilized Manual J software for generating load calculations for correctly sizing equipment
Education
Associate of Science - Heating, Ventilation, And Air Conditioning
Ivy Tech Community College
Bloomington, IN05-2014
Bachelor of Science - Environmental Science
Indiana University
Bloomington05-2012
Skills
- A well-rounded understanding of residential heat pump equipment and components
- Expertise with estimating and discussing costs associated with heat pump equipment and components
- Existing relationships with HVAC suppliers, distributors, educators, and online influencers
- Experience implementing creative marketing strategies for print, radio, and social media platforms
- Proficiency with Microsoft Office, Manual J software, and Housecall Pro
- Experience managing a Facebook group for HVAC business owners with 33,000 members
- Strong advocacy for electrification, and comfortability speaking about its virtues to people across the political spectrum
Certification
DOE Energy Skilled Heat Pump Certification
Mitsubishi Electric Cold Climate Heat Pump Certification
EPA 608 Universal Certification
Timeline
HVAC Business Owner
Tuttle Heating and AC
12.2020 - 12.2024
Heat Pump Service Technician
Commercial Service of Bloomington
07.2014 - 12.2020
Associate of Science - Heating, Ventilation, And Air Conditioning
Ivy Tech Community College
Bachelor of Science - Environmental Science
Indiana University
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