Bradley Szeklinski
De Forest,WI
Summary
Knowledgeable Systems Administrator with solid background in systems engineering, adept at designing and implementing robust IT infrastructures. Proven track record in optimizing system performance and ensuring seamless integration across multiple platforms. Demonstrated expertise in troubleshooting complex issues and enhancing system security.
Overview
9
9
years of professional experience
Work History
Systems Engineer I
VC3
08.2022 - Current
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Completed software updates and assessed security patches for optimized computer use.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
- Conducted end-user reviews for modified and new systems.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Optimized networked software and operating systems by applying updates and patches.
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Reduced operational costs by automating repetitive tasks using scripting languages such as PowerShell or Python.
- Implemented networking and server changes to meet client budgets and needs.
- Enhanced network security by implementing encryption measures and conducting regular vulnerability assessments.
- Designed and implemented robust backup strategies, safeguarding critical data against loss.
- Improved security posture with deployment of advanced encryption and firewall technologies.
- Developed comprehensive documentation for system configurations and procedures, boosting efficiency in troubleshooting.
- Conducted in-depth system audits to identify and rectify potential vulnerabilities.
- Evaluated emerging technologies for potential adoption, ensuring company remained competitive.
- Reduced system downtime significantly with proactive maintenance and rapid response to issues.
- Enhanced system reliability by implementing rigorous testing protocols for new software deployments.
- Trained team members on new technologies and best practices, elevating overall skill set of department.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Optimized server efficiency through virtualization techniques and capacity planning.
Sr.CSS • IT Technical Support
Paragon Development Systems
Madison, WI
04.2021 - 08.2022
- Provide support for MyChart users
- Perform password resets using a multitude of tools
- Assist in the creation of user accounts
- Troubleshoot issues as first point of contact
- Assist users with new device setup
- Assist with implementation of multifactor authentication
- Assist in notifying and keeping troubleshooting guides up to date and developing new guides as needed
- Managed Continuous call queue volume of more than 20 calls at a time
- Handled more than 20 tickets per day
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
Order Builder
Canteen Vending
Wausau, Wisconsin
01.2018 - 03.2021
- Fulfilled customer orders
- Assisted with the successful integration with another company
- Assisted in assessing, repairing, and replacing of network-based devices
- Collaborated with team members to achieve daily targets, improving overall productivity in the warehouse.
- Increased order accuracy by carefully selecting and packing items according to customer specifications.
- Assisted in training new hires on company procedures, contributing to a well-equipped workforce.
- Expedited order fulfillment by utilizing equipment such as pallet jacks and forklifts proficiently.
- Reduced processing time for orders through efficient organization and prioritization of tasks.
- Continuously sought opportunities for professional growth within the role, attending workshops and trainings relevant to industry trends.
- Enhanced warehouse safety by maintaining a clean, organized work environment and adhering to safety protocols.
- Minimized product damage through careful handling and adherence to quality control guidelines during the order building process.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Food Expo
Wausau On the Water
Wausau, Wisconsin
12.2016 - 11.2017
- Clear Tables
- Seat Customers at tables
- Referee matches for laser tag
- Give out prizes to customers
- Send Food out of kitchen to tables
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Sales Associate • Cashier
Shopko
Wausau, Wisconsin
08.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
North Central Technical College - Network And System Administration
North Central Technical College
Wausau, Wisconsin12.2020
High School Diploma -
Wausau West High School
Wausau, WI01.2018
Skills
- Client service and support
- System troubleshooting
- Continuous improvement
- Network infrastructure administration
- IT infrastructure
- Technical writing
- Disaster recovery
- Firewalls
- Switches and routers
- Microsoft exchange
- Cloud computing
- Upgrade path design
- Network architecture
- Virtualization
- Hardware integration
Leadership Experience
At Canteen I was given the opportunity to advance into a leadership role. Within this role I practiced team leadership by coordinating with upper management and colleagues to maximize workflow and efficiency., 04/01/21, Present
Timeline
Systems Engineer I
VC3
08.2022 - Current
Sr.CSS • IT Technical Support
Paragon Development Systems
04.2021 - 08.2022
Order Builder
Canteen Vending
01.2018 - 03.2021
Food Expo
Wausau On the Water
12.2016 - 11.2017
Sales Associate • Cashier
Shopko
08.2016 - 12.2016
North Central Technical College - Network And System Administration
North Central Technical College
High School Diploma -
Wausau West High School
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