Bradley Tibbetts
Rochester
Summary
Dedicated server with expertise in customer service and team collaboration. Known for ensuring customer satisfaction through effective communication and attention to detail. Adaptable professional with experience in the food service and construction industries. Skilled in order management and safety practices, consistently delivering high-quality service and contributing to team success. Detail-oriented server recognized for enhancing customer experiences through proactive problem-solving and effective communication. Proven ability to maintain organization and cleanliness in fast-paced environments. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
10
10
years of professional experience
Work History
Server/Host
Governor's Inn
Rochester
01.2025 - 06.2025
- Greeted guests warmly and facilitated a positive dining experience.
- Took food and drink orders accurately and efficiently from customers.
- Delivered meals promptly to tables while ensuring quality presentation.
- Collaborated with kitchen staff to synchronize order preparation and service times.
- Assisted in maintaining cleanliness and organization of dining areas.
- Provided excellent customer service to ensure satisfaction.
- Handled customer inquiries and resolved any service issues promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Greeted guests warmly upon arrival and ensured a positive first impression.
- Managed reservations efficiently using the hotel's booking system.
Carpenter
Complete Labor Staffing
Concord
05.2024 - 12.2024
- Constructed and installed frameworks for residential and commercial buildings.
- Operated power tools safely to complete carpentry tasks efficiently.
- Collaborated with team members to ensure project deadlines were met.
- Interpreted blueprints and technical drawings for accurate project execution.
- Assisted in measuring, cutting, and shaping wood materials for various projects.
- Maintained a clean and organized work environment to enhance safety standards.
- Applied finishing techniques to surfaces, ensuring quality craftsmanship was upheld.
- Resolved minor issues on-site to prevent delays in the construction process.
- Performed various carpentry duties, including both rough and finish carpentry.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
- Installed drywall sheets onto walls or ceilings using nails or screws.
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
- Repaired or replaced damaged structures or components.
- Installed cabinets, base cabinets and crown molding.
- Fabricated staircases, doors, window frames and other wooden components for buildings.
- Read blueprints, schematics and drawings to determine layout requirements.
- Cut and installed tile and hardwood flooring for residential and commercial buildings.
- Prioritized work, keeping carpentry jobs on task and within budget.
Carpenter Apprentice
Loch and Key
Loudon
01.2024 - 04.2024
- Assisted skilled carpenters in constructing wooden structures and frameworks.
- Operated hand and power tools safely for various carpentry tasks.
- Measured, cut, and shaped materials according to project specifications.
- Maintained a clean and organized work environment to ensure safety.
- Consistently constructed square and level projects.
- Erected scaffolding to assemble above-ground structures.
- Worked independently on projects and tasks within carpentry team.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Worked with journeyman carpenters in insulating offices to soundproof and control temperature.
Laborer
Resource Staffing Services Inc
Dover
03.2022 - 11.2023
- Maintained cleanliness and safety in work areas.
- Operated machinery for material handling and site preparation.
- Assisted in loading and unloading materials from trucks.
- Followed safety protocols to ensure a secure work environment.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed regular checks of equipment for proper operation and safety compliance.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Transported heavy items from one location to another using hand trucks or carts.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
Machine Operator
Thompson Investment Casting
Rochester
02.2020 - 07.2021
- Operated casting machinery to produce metal components efficiently.
- Monitored production quality and conducted routine equipment inspections.
- Adjust machine settings to complete tasks accurately.
- Participated in training new operators on equipment usage and safety practices.
- Documented production data and reported discrepancies to supervisors.
- Adhered to safety protocols to ensure a secure working environment.
- Load raw materials into machines according to specified measurements.
- Carry out regular safety checks on machinery prior to operation.
- Observe machine operations to detect any problems or defects in the finished product.
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Troubleshoot malfunctions in equipment or processes.
- Monitored and observed production line to watch for pile-ups and jams.
Line Cook/Prep Cook
Margaritas Grill Restaurant & Catering
Dover
01.2017 - 12.2019
- Prepared ingredients and ensured freshness for daily menu offerings.
- Operated kitchen equipment, including grills, ovens, and fryers efficiently.
- Collaborated with team members to maintain a clean and organized work area.
- Followed food safety guidelines to ensure high-quality meal preparation.
- Managed food inventory and reported shortages to kitchen supervisor promptly.
- Ensured timely service during peak hours by coordinating with kitchen staff.
- Trained new line cooks on proper cooking techniques and kitchen procedures.
- Cooked multiple orders simultaneously during busy periods.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Stocked and restocked kitchen supplies as needed.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Grilled and deep fried various foods from meats to potatoes.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Set up and performed initial prep work for soups, sauces, and salads.
Cashier/Customer Service Cashier
Target
Somersworth
02.2016 - 12.2016
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawer and balanced at shift end.
- Trained new cashiers on register operations and customer service standards.
- Managed customer complaints with professionalism and empathy.
- Stocked shelves and organized merchandise for optimal presentation.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer transactions accurately and efficiently at busy retail location.
Cashier
Rite Aid Pharmacy
Somersworth
01.2015 - 01.2016
- Adhered to social distancing protocols and wore mask or face shield.
- Processed customer transactions efficiently and accurately at a busy retail location.
- Maintained a clean and organized checkout area to enhance customer experience.
- Provided friendly and knowledgeable service to assist customers with inquiries.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty at the store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Somersworth High School
Somersworth, NH06-2016
Skills
- Customer service
- Order management
- Food safety practices
- Cash handling
- Menu knowledge
- Team collaboration
- Attention to detail
- Time management
- Specials promotion
- Dish preparation
- Item promotion
- Food safety
- Supply restocking
- Task prioritization
- Sales techniques
Languages
Spanish
Limited
Timeline
Server/Host
Governor's Inn
01.2025 - 06.2025
Carpenter
Complete Labor Staffing
05.2024 - 12.2024
Carpenter Apprentice
Loch and Key
01.2024 - 04.2024
Laborer
Resource Staffing Services Inc
03.2022 - 11.2023
Machine Operator
Thompson Investment Casting
02.2020 - 07.2021
Line Cook/Prep Cook
Margaritas Grill Restaurant & Catering
01.2017 - 12.2019
Cashier/Customer Service Cashier
Target
02.2016 - 12.2016
Cashier
Rite Aid Pharmacy
01.2015 - 01.2016
High School Diploma -
Somersworth High School
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