Bradley Townsley
Colorado Springs,CO
Summary
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance.
Overview
18
18
years of professional experience
Work History
Application Engineer
Evolv Technology
Waltham, Massachusetts
08.2023 - Current
- Conducted training sessions to educate new users on application functionalities.
- Provided technical support to clients for effective troubleshooting of Evolv's systems.
- Managed configuration, maintenance, and troubleshooting of application systems for seamless service.
- Installation and deployment of new systems.
Field Supervisor
Jiggsa LLC
Centennial, CO
08.2022 - Current
- Developed successful resolutions for issues that arose during field operations.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Monitored timelines, set up order of operations and managed field schedules.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Supervised, coordinated, or scheduled activities of field team workers.
- Trained workers in equipment operation, safety procedures and company policies.
- Read specifications, blueprints or schematics to determine project requirements or to plan procedures.
- Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.
Operations Manager
Security Install Solutions
Centennial, CO
11.2021 - 08.2022
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Oversaw financial management, budget management, accounting and payroll activities.
- Contributed to proposal and contract development, negotiations and meetings.
- Guided employees on understanding and meeting changing customer needs and expectations.
Lead Technician
Security Install Solutions
Centennial, CO
05.2021 - 11.2021
- Installed and maintained control systems and other technical components to complete equipment installations.
- Recommended corrective and preventive actions to boost product reliability.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
- Tested components, assemblies and systems to diagnose problems.
- Traveled numerous states for GSA and other government facilities to install physical access control systems and video surveillance systems.
Owner
Mile High Alarms LLC
Highlands Ranch, CO
02.2019 - 05.2021
- Reviewed projected sites to determine feasibility and determine optimal system performance levels.
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
- Estimated materials, tools and personnel required for each job from start to finish.
Operations Manager
Integrated Systems LLC
Denver, CO
02.2018 - 02.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Managed day-to-day operations, including supervision and assignment delegation for 10-member team.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Service Manager
Integrated Systems LLC
Denver, CO
02.2017 - 02.2018
- Collaborated with customers to discuss service needs and offer available solutions.
- Directed team of service professionals focused on service.
- Effectively communicated and analyzed issues with customers to provide satisfactory solutions.
- Oversaw service department budget and informed management of discrepancies.
- Hired, trained, developed and monitored performance of service department staff.
- Defined department objectives and monitored performance.
- Improved customer satisfaction rates by listening to complaints and finding appropriate ways to solve problems.
Project Manager
Integrated Systems LLC
Denver, CO
08.2015 - 02.2017
- Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
- Set milestones and monitored progress against targets to meet construction goals.
- Managed estimation processed by preparing specialty subcontractor bid packages, material procurement for project management, contracts review and preparing action lists.
- Defined and initiated projects and managed costs, schedule and project performance while supervising tasks from initiation through completion.
- Ensured project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding.
Project Manager
United Systems
Denver, CO
02.2010 - 08.2015
- Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
- Set milestones and monitored progress against targets to meet construction goals.
- Managed estimation processed by preparing specialty subcontractor bid packages, material procurement for project management, contracts review and preparing action lists.
- Defined and initiated projects and managed costs, schedule and project performance while supervising tasks from initiation through completion.
- Ensured project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding.
Lead Technician
Security Central Inc.
Centennial, CO
02.2008 - 02.2010
- Managed quality control and maintained high level of customer satisfaction.
- Entered and distributed work orders to other technicians.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Repaired, upgraded and inspected security systems
- Installed and maintained control systems and other technical components to complete equipment installations.
Education
GED -
Arapahoe Community College
Littleton, COSkills
- System maintenance
- Blueprint reading
- Testing and repair
- Security system, camera system and access control installations
- Project estimating
- Project oversight
- Hiring and staffing
- Troubleshooting
- Full set up/programming
- Power tools
- Timely project completion
- Project organization
- Customer service experience
- Consistent work history
- Job status reports
- Safety understanding
- Establishing goals and setting priorities
- Milestone Certified
- Avigilon Certified
- Gallagher Certified
- DMP Certified
- Axis Certified Professional
- Honeywell
- DSC
- DSX
- GE/Caddx
- 2GIG
- CSEIP
Timeline
Application Engineer
Evolv Technology
08.2023 - Current
Field Supervisor
Jiggsa LLC
08.2022 - Current
Operations Manager
Security Install Solutions
11.2021 - 08.2022
Lead Technician
Security Install Solutions
05.2021 - 11.2021
Owner
Mile High Alarms LLC
02.2019 - 05.2021
Operations Manager
Integrated Systems LLC
02.2018 - 02.2019
Service Manager
Integrated Systems LLC
02.2017 - 02.2018
Project Manager
Integrated Systems LLC
08.2015 - 02.2017
Project Manager
United Systems
02.2010 - 08.2015
Lead Technician
Security Central Inc.
02.2008 - 02.2010
GED -
Arapahoe Community College
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