Bradley Weed
Mansfield,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Mouser
02.2017 - Current
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Followed SOPs to avoid mix-ups and damages to orders.
- Implemented quality control measures to maintain high standards in order accuracy and customer satisfaction.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Followed procedures at all times for personal and team safety.
- Pulled orders quickly to maintain demanding productivity goals.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept work areas neat, clean and free from debris.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Cashier
Firehouse Subs
11.2018 - 02.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and provided exceptional service experience.
- Trained new cashiers on operational procedures and customer service best practices.
- Handled customer inquiries and resolved issues promptly to maintain positive relations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Driver/Shift Manager
Marco's Pizza
04.2016 - 07.2018
- Delivered goods efficiently while adhering to safety regulations and traffic laws.
- Maintained accurate logs of deliveries, ensuring compliance with company policies.
- Conducted routine vehicle inspections to ensure operational safety and reliability.
- Assisted in training new drivers on safe driving practices and company procedures.
- Collaborated with dispatch team to optimize delivery routes for timely service.
- Mentored junior drivers, promoting best practices in route management and customer interaction.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Cash Office Manager
Tom Thumb Food and Pharmacy
06.2007 - 02.2016
- Managed cash handling processes, ensuring accuracy and compliance with financial policies.
- Oversaw daily reconciliation of cash drawers and bank deposits, streamlining procedures for efficiency.
- Trained and mentored staff in cash office operations, enhancing team performance and service quality.
- Implemented inventory controls for cash supplies, reducing discrepancies and improving accountability.
- Collaborated with accounting teams to resolve discrepancies, fostering strong interdepartmental relationships.
- Enhanced security measures for cash handling procedures, minimizing risk and safeguarding assets.
- Served as a trusted mentor to junior staff members, providing guidance and support in their professional development pursuits.
- Consistently met or exceeded performance goals set by management, demonstrating dedication and commitment to delivering results of the highest caliber.
- Oversaw the ordering process for necessary supplies to maintain adequate stock levels within the cash office department at all times.
- Implemented effective loss prevention strategies by closely monitoring transactions, identifying suspicious activities, and taking appropriate action when necessary.
- Managed the preparation of daily bank deposits while maintaining accurate records of all transactions for auditing purposes.
- Oversaw liquidity and cash management operations.
- Collaborated with corporate finance team members to support quarterly external reporting.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Some College (No Degree) - Civil Engineering
Colorado School of Mines
Golden, COSome College (No Degree) - IT Network Security
Richland College
Dallas, TXHigh School Diploma -
Lake Highlands HS
Dallas, TX06-1994
Skills
- Stock control
- Barcode scanning
- Time management
- Order picking
- Quality control
- Forklift operation (Wave/Stock Picker)
- Team collaboration
- Safety compliance
- Inventory error correction
- Customer service
- Dependable and reliable
- Customer relationships
- Staff training
- Data entry
Certification
- Diversity Management, Tom Thumb/Safeway
Timeline
Cashier
Firehouse Subs
11.2018 - 02.2019
Order Fulfillment Associate
Mouser
02.2017 - Current
Driver/Shift Manager
Marco's Pizza
04.2016 - 07.2018
Cash Office Manager
Tom Thumb Food and Pharmacy
06.2007 - 02.2016
Some College (No Degree) - Civil Engineering
Colorado School of Mines
Some College (No Degree) - IT Network Security
Richland College
High School Diploma -
Lake Highlands HS
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