Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bartender & Server
Chili’s Bar and Grill
03.2021 - Current
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Greeted frequent visitors by name and explained new promotions.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Resolved customer complaints in a professional manner.
Remained calm and poised during busy periods, promoting great customer service to guests.
Made friendly conversation with customers to provide enjoyable bar experience.
Monitored bar inventory and promptly restocked low items before depletion.
Completed regular bar inventories and daily requisition sheets.
Hard Money Lender
Kings of Capital
Philadelphia, PA
04.2021 - 07.2023
Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Located and suggested loan packages that met client needs and priorities.
Educated customers on various types of financing programs available through the organization.
Reviewed client documentation and contracts for discrepancies and mistakes.
Resolved customer inquiries promptly and professionally while keeping accurate records.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Tracked and managed new leads and followed up on referral business.
Developed relationships with referral sources such as real estate agents and brokers in order to generate new business leads.
Deputy Sheriff
Maricopa County Sheriff’s Office
Phoenix, AZ
06.2005 - 10.2019
Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
Investigated criminal activity such as assaults, burglaries, robberies, thefts.
Arrested and transported suspects or prisoners to jail or court to maintain custody.
Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Adhered to departmental policies and procedures while performing job duties.
Attended meetings with local officials and representatives from community organizations concerning public safety initiatives.
Trained new officers on proper patrol procedures and techniques.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Utilized law enforcement databases to identify suspects or verify information related to investigations.
Developed relationships with members of the community through participation in various events or activities.
Interviewed subjects, targets and witnesses for information verification and corroboration.
Prepared detailed written reports documenting incident information and investigative activities.
Conducted preliminary or follow-up investigations of various crimes or other incidents to close open cases.
Owner & Director
Ohana Volleyball Club
Peoria, AZ
08.2015 - 07.2017
Promoted business on social media platforms to maximize brand identity and generate revenue.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Analyzed industry trends to develop competitive strategies.
Head Coach & Sand Coordinator
Club Zia Volleyball
Peoria, AZ
08.2010 - 08.2015
Developed and implemented practice plans to ensure team success.
Monitored players' academic progress to ensure continuous success and commitment to education.
Maintained positive relationships between players, coaches, parents, administrators.
Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
Managed staff of assistant coaches to ensure proper coaching techniques were being used during practices and games.
Planned strategies and selected optimal team lineups to execute game plans.
Worked closely in training capacity with fellow student-athletes during off-season.
Guided team through difficult situations, player injuries and tough losses.
Education
Bachelor of Science in Applied Human Resources Management -