Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
3
3
years of professional experience
Work History
Property Attendent
Rendezvous Mountain Rentals
12.2022 - 01.2024
Made frequent deliveries to customers to ensure customer comfort
Made sure all units were secure upon checkout
Shovel snow from driveways and sidewalks
Clean porches and decks
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Collaborated with team members to improve overall service quality and guest experience.
Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Executed daily tasks such as restocking supplies such as firewood and blankets and assisting customers with questions or concerns.
Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Utilized strong interpersonal skills to establish rapport with guests, fostering repeat business opportunities.
Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Conducted thorough inspections of facilities to identify areas requiring maintenance or repair, reporting findings to management for prompt resolution.
Actively participated in staff meetings, offering suggestions on how to further enhance the guest experience.
Sales Associate
B’s Meat Market
09.2020 - 09.2022
Operate computerized cash register system
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.