Proven Clinical Denials Specialist with a track record of maintaining work queues within a 30-day metric at UT Southwestern Medical Center and CVS Pharmacy. Excelled in communicating to improve business systems, identifying trends and immediately reporting them to management with emphasis on Medicare billing expertise. Collaborated effectively with teams to meet organizational goals, emphasizing results through innovation and adherence to guidelines. Additionally, called on by supervisors and managers from other teams with questions regarding hospice, home health and SNF billing.