Bradley Steven Sekeres
Fishers,IN
Summary
Detail-oriented analyst with extensive experience in performance metrics, data-driven decision making, and process optimization. At Freedom Mortgage Corporation, leveraged analytical skills to enhance vendor scorecards and streamline operations, resulting in measurable improvements in vendor performance and cost savings. Proven ability to translate complex data into actionable insights while maintaining rigorous attention to detail.
Overview
10
10
years of professional experience
Work History
Freelancer
DataAnnotation
12.2022 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Evaluated AI chatbot responses across multiple criteria including accuracy, coherence, and appropriateness.
- Developed test prompts to assess AI language model capabilities and limitations.
- Provided detailed feedback to improve natural language processing systems.
- Analyzed AI conversation patterns to identify areas for optimization and enhancement
Vendor Management Analyst
Freedom Mortgage Corporation
09.2018 - 05.2022
- Managed relationships with 7+ core vendors in the Servicing channel, ensuring compliance with contractual obligations and maintaining strategic partnerships.
- Developed and implemented vendor scorecards to track KPIs, resulting in 15% improvement in vendor performance.
- Conducted monthly performance reviews and established corrective action plans to address service delivery gaps.
- Led contract negotiations and renewals, securing cost savings of $60K-100K annually through strategic price negotiations.
Escrow Analysis Specialist
Carrington Mortgage Services
12.2017 - 09.2018
- Conducted closing processes with customers, realtors, lenders and attorneys.
- Improved client satisfaction rates by proactively identifying potential issues within escrow accounts and working collaboratively with clients to address concerns.
- Streamlined communication channels between departments for enhanced collaboration during complex transactions requiring multiple parties'' input or approval.
- Ensured compliance with regulatory requirements through diligent monitoring of escrow accounts and timely reporting.
Vendor Management Specialist/Vendor Manager
Freedom Mortgage Corporation
04.2016 - 10.2017
- Managed vendor relations from onboarding to maintaining an established relationship for continuing business that helped eliminate risk for the company.
- Supported various (5+) lines of business by coordinating meetings with vendors and legal counsel that resulted in dually executed contracts.
- Maintained and organized vendor contracts and files with confidentiality for all sensitive material for various segments of company's vendor base.
- Handled issues with vendors and internal line of business by using vendor agreements to find solutions.
Imaging Specialist
Freedom Mortgage Corporation
06.2014 - 04.2016
- Reviewed 40+ mortgage loans daily to ensure quality images and proper figures, dates, and signatures are present.
- Provided feedback and training to new associates to ensure uniformity throughout the department.
- Completed reports for senior management to capture monthly increases/decreases in workload in accordance with company procedures and goals.
- Audited work completed by third party vendors to ensure information was accurately recorded and uploaded.
Education
Bachelor of Science - Human Resources Management
Kelley School of Business
Indianapolis2012
Skills
- Professional and mindful
- Maintains confidentiality
- Dedicated team player
- Customer relations
- Database management
- Proficient in Microsoft Office, SharePoint, and VendorRisk
- Results oriented
- Complex problem solving
Timeline
Freelancer
DataAnnotation
12.2022 - Current
Vendor Management Analyst
Freedom Mortgage Corporation
09.2018 - 05.2022
Escrow Analysis Specialist
Carrington Mortgage Services
12.2017 - 09.2018
Vendor Management Specialist/Vendor Manager
Freedom Mortgage Corporation
04.2016 - 10.2017
Imaging Specialist
Freedom Mortgage Corporation
06.2014 - 04.2016
Bachelor of Science - Human Resources Management
Kelley School of Business
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