Bradley W. Frerichs
Spirit Lake
Summary
Proactive Network Administrator with 25+ years of experience in designing, implementing, and optimizing robust network infrastructures. Proven expertise in managing network environments, troubleshooting complex issues, and enhancing system security. Eager to leverage a track record of reducing network downtime and improving operational efficiency to contribute to a forward-thinking tech team.
Overview
34
34
years of professional experience
Work History
Network Administrator
Farmers Trust and Savings Bank
Spencer
03.2020 - 08.2025
- Optimized network performance and efficiency by proactively maintaining and troubleshooting network infrastructure, ensuring high rates of uptime for critical bank operations.
- Spearheaded the research, procurement, and deployment of new hardware and software, including routers, switches, firewalls, and servers, enhancing network capabilities.
- Reduced system downtime by performing regular maintenance and timely repairs on routers, switches, firewalls, and servers, improving overall system reliability.
- Led all aspects of network security, successfully passing multiple regulatory audits and exams by remediating all findings, and implementing new security protocols.
- Managed and executed periodic network penetration tests, vulnerability scans, and social engineering tests, resulting in a significant reduction in identified vulnerabilities.
- Developed and delivered annual information security training for all staff, successfully reducing phishing attacks, and improving overall security awareness.
- Collaborated on the development and implementation of a new disaster recovery plan, reducing recovery time, and ensuring business continuity in a critical banking environment.
- Managed all user account lifecycles, securely adding, modifying, and deleting access for employees, while adhering to strict security policies.
Systems Engineer
Converged Technologies
Milford
07.2014 - 03.2020
- Led the end-to-end design, implementation, and maintenance of Avaya Voice over IP (VoIP) phone systems, seamlessly integrating it with the existing Microsoft Windows environment to improve communication efficiency.
- Managed and maintained a key maintenance contract with Superior Telephone Co., ensuring uninterrupted phone and internet services for city residents, and strengthening vendor relationships.
- Provided comprehensive customer support, including end-user training and technical assistance, which resulted in a significant reduction in support tickets related to new system upgrades and software deployments.
- Designed and implemented LAN/WAN infrastructure, overseeing the full project from cable runs and terminations (Cat5e/Cat6) to system-wide deployment.
Computer Consultant
Bud’s Computer Consulting
Spirit Lake
07.2013 - 12.2018
- Founded and operated a successful computer consulting business, providing end-to-end IT services, hardware sales, and technical support to a portfolio of small to medium-sized businesses.
- Cultivated client relationships by delivering a range of services, including expert repair and maintenance, virus and malware removal, and proactive technical support.
- Secured and managed a Dell Partner Direct account, directly increasing revenue through strategic hardware and software sales to clients.
- Designed and implemented secure networking solutions, including both wired and wireless infrastructures, to improve client connectivity and streamline business operations.
IT Telecommunications Administrator
Northwest Financial Corp
Creston
01.2006 - 10.2013
- Oversaw the entire telecommunications infrastructure, including LAN/WAN, email, mobile devices, VoIP, and video conferencing, to ensure uptime and peak operational efficiency.
- Streamlined vendor management by leading contract negotiations and managing all hardware and software licensing, which resulted in a drastic reduction in annual costs.
- Engineered and executed comprehensive implementation plans for large-scale upgrades across all telecommunications systems, minimizing disruption and improving system performance.
- Developed, tested, and maintained a robust Disaster Recovery Plan, ensuring business continuity, and reducing potential downtime by in the event of a system failure.
Network Coordinator
Northwest Bank
Spencer
07.1997 - 12.2005
- Managed the full lifecycle of all network hardware and software, from initial purchasing and installation to ongoing improvements and maintenance, ensuring a robust and reliable network for all users.
- Resolved all technical support issues, consistently meeting or exceeding resolution time goals and maintaining a high level of end-user satisfaction.
- Enhanced overall security posture by implementing new virus protection protocols, developing comprehensive disaster recovery plans, and conducting annual staff training sessions on security best practices.
- Contributed to fiscal responsibility by managing network-related inventory and preparing the annual IT budget, ensuring resources were allocated efficiently to support business objectives.
Financial Analyst
Northwest Bank
Spencer
01.1994 - 07.1997
- Managed all aspects of public funds, including the annual preparation for independent audits, ensuring strict regulatory compliance and the integrity of financial reporting.
- Oversaw the daily balancing of the general ledger, and contributed to the quarterly financial reporting for a multi-million-dollar mortgage-backed securities portfolio.
- Directed payroll and managed daily cash flow, while also assisting and administering the annual budget to optimize financial resources.
Customer Service Supervisor
Northwest Bank
Spirit Lake
11.1992 - 01.1994
- Led a team of customer service representatives, managing the entire lifecycle from hiring and training to daily supervision.
- Oversaw all branch financial operations, including the daily balancing of general ledger accounts, and the management of the branch cash supply, ensuring 100% accuracy and compliance with banking regulations.
Customer Service Representative
Northwest Bank
Spirit Lake
10.1991 - 11.1992
- Managed and processed all customer transactions, including the sensitive tasks of establishing and closing deposit accounts.
Education
Bachelor of Arts - Management Information Systems
Buena Vista University
Storm Lake, IA01.1991
Skills
- Microsoft 365, Azure, & Intune
- Microsoft Exchange administration
- LAN and WAN management
- Network security and troubleshooting
- Hardware deployment and maintenance
- Disaster recovery planning
- Vendor management strategies
Timeline
Network Administrator
Farmers Trust and Savings Bank
03.2020 - 08.2025
Systems Engineer
Converged Technologies
07.2014 - 03.2020
Computer Consultant
Bud’s Computer Consulting
07.2013 - 12.2018
IT Telecommunications Administrator
Northwest Financial Corp
01.2006 - 10.2013
Network Coordinator
Northwest Bank
07.1997 - 12.2005
Financial Analyst
Northwest Bank
01.1994 - 07.1997
Customer Service Supervisor
Northwest Bank
11.1992 - 01.1994
Customer Service Representative
Northwest Bank
10.1991 - 11.1992
Bachelor of Arts - Management Information Systems
Buena Vista University
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