Bradly Martin
Santa Cruz,CA
Summary
Hi! I am 24 years old and would love the opportunity to work for your company. I have great social skills. I'm a hard worker and am not afraid to get dirty or do new things or stay until the job is done. I have done lots of physical work and am a creative and good problem solver. I'm a quick learner and can follow directions and take constructive criticism well. I'm in the process of getting my pilots license and know the importance of paying attention to detail. I also played football, basketball, and baseball through my youth years and high school and I know how to be a team player. I was always looked to as a leader on my teams, and my teammates responded well to my leadership. I have my own transportation and am very reliable. I currently live in Santa Cruz and would be willing to travel for the right opportunity. I worked at my families rental yard for several years, and have been around all the ins and outs of the rental business. I have operated and maintained several types of equipment from small to large. I have worked the front counter taking reservations, rentals, rental returns, and dispatching deliveries. I have a direct knowledge of equipment applications and providing the customer with the best tool for their distinct job.
Overview
9
9
years of professional experience
Work History
Equipment Rental Specalist
Sunbelt Rentals
Los Gatos, CA
12.2022 - 08.2023
- Boosted performance and drove cost controls while achieving project and overall objectives to ensure customer satisfaction.
- Answered telephones to assist customers and resolve issues.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Updated and maintained rental agreement files and documents.
- Collected payment by processing credit card transactions.
- Employed sales techniques to boost sales and services.
- Coordinated shuttle services by communicating with drivers.
- Prepared sales contracts, researched customer needs and promoted various rental products and services.
Equipment Rental
Rental Guys
Eureka, CA
12.2021 - 04.2022
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Updated and maintained rental agreement files and documents.
- Answered telephones to assist customers and resolve issues.
- Collected payment by processing credit card transactions.
- Contacted customers and billing parties about overdue rentals and requested expected date of return.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Farm Manager
Heartstone Farms
Fortuna, CA
03.2021 - 12.2021
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Directed efficient crop production to maximize resource utilization and consistently meet schedule and financial demands.
- Oversaw grower relationships to procure products to meet quality, price and terms.
- Worked with owner to determine ranch needs.
- Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
Sales Representative
Altum mind
Arcata, CA
07.2020 - 02.2021
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Improved overall customer purchasing experiences to promote steady revenue.
- Collected payments and provided accurate change.
Garden Center Associate
mix garden and materials
Healdsburg, CA
08.2018 - 10.2019
- Watered and pruned plants according to specific needs for plant type.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Operated reach truck to fill customer orders and pick merchandise in store.
- Itemized and totaled customer merchandise selection at checkout counter with cash register.
- Answered telephone calls to provide information to customers about products in lawn and garden department.
Equipment Specialist
Redi Rents inc
Fortuna, CA
02.2014 - 01.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Followed privacy regulations and safety protocols.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Ferndale High School
Ferndale, CA06.2016
Some College (No Degree) - Science Education
Santa Barbara City College
Santa Barbara, CASome College (No Degree) - Science Education
Santa Rosa Junior College
Santa Rosa, CASkills
- Complex Problem Solving
- Cost Control
- Goal Setting
- Scheduling and Coordinating
- Technical Proficiency
- Team Building
- Verbal and Written Communication
- Teamwork and Collaboration
- Work Planning and Prioritization
- Problem Resolution
- Team Leadership
- Decision Making
- Negotiation and Conflict Resolution
- Calm Under Pressure
- Professional and Courteous
- Time Management
Timeline
Equipment Rental Specalist
Sunbelt Rentals
12.2022 - 08.2023
Equipment Rental
Rental Guys
12.2021 - 04.2022
Farm Manager
Heartstone Farms
03.2021 - 12.2021
Sales Representative
Altum mind
07.2020 - 02.2021
Garden Center Associate
mix garden and materials
08.2018 - 10.2019
Equipment Specialist
Redi Rents inc
02.2014 - 01.2018
High School Diploma -
Ferndale High School
Some College (No Degree) - Science Education
Santa Barbara City College
Some College (No Degree) - Science Education
Santa Rosa Junior College
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