Dedicated professional with strong background in providing evidence-based Peer Recovery and support services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for recovery, mental health and well-being of clients.
Overview
19
19
years of professional experience
Work History
Peer Recovery Specialist
Hellen Ross McNabb/ UT Medical Center
04.2023 - Current
Enhanced client recovery by developing and implementing individualized peer support plans.
Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
Connected clients with community resources and services, fostering a strong support network for sustained recovery.
Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
Educated family members on addiction, mental health, and recovery principles to build a supportive environment for clients.
Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
Created a safe space for open dialogue among peers, encouraging shared experiences and mutual support during group sessions.
Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
Maintained confidentiality while sharing success stories with other professionals to promote best practices in peer recovery roles.
Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
Established trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
Improved the overall recovery process for clients by advocating for their needs within the treatment team.
Maintained client confidentiality and adhered to HIPAA guidelines.
Documented case management activity for accurate, reliable records.
Assisted clients in exploring feelings and understanding behaviors.
Supported individuals dealing with mental health and emotional issues.
Photographer
Green Eye Photography
08.2014 - Current
Captured stunning images by utilizing various lighting techniques and creative compositions.
Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
Optimized workflow efficiency by implementing photo editing software tools like Lightroom.
Established a recognizable personal brand within the photography market through consistent style and quality workmanship.
Photographed high-quality images for various print and digital projects.
Generated cost-effective solutions for client's photography needs.
Managed all aspects of the photography business, from scheduling shoots to invoicing clients, demonstrating strong organizational skills.
Boosted brand engagement by creating compelling social media posts and campaigns.
Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
Applied current editing and photography tools to tell great stories.
Knoxville Dispatcher
Premier Transportation LLC
06.2018 - 07.2023
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Tracked charter progress to identify possible delays and provide real-time updates to customers.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Preserved accurate records of dispatched orders, deliveries and receipts.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Directed dispatching, routing, and tracking of 30 fleet vehicles.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Utilized dispatch software to enter customer orders, deliveries and receipts.
Scheduled and organized delivery routes.
Electrical Apprentice
J & M Electric
01.2016 - 02.2017
Followed state and local building regulations based on National Electrical Code.
Installed ground leads and connected power cables to equipment.
Fabricated custom and replacement parts according to specifications, using hand tools.
Repaired systems, replaced malfunctioning parts and supported electrical installations.
Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Terminated wiring and connected circuits with correct techniques.
Electrical Apprentice
A Plus Electric.
06.2015 - 01.2016
Followed state and local building regulations based on National Electrical Code.
Installed ground leads and connected power cables to equipment.
Fabricated custom and replacement parts according to specifications, using hand tools.
Repaired systems, replaced malfunctioning parts and supported electrical installations.
Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
Terminated wiring and connected circuits with correct techniques.
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Handled installation of electrical components by splicing, joining, and connecting wire.
Hotel Maintenance Engineer
LaQuinta Hotel
01.2013 - 06.2015
Rewired and replaced faulty electrical components in equipment.
Installed and maintained plumbing and HVAC systems.
Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Reported issues to property manager so effective resolutions could be put into place.
Executed tasks within time and budget constraints.
Diagnosed and repaired complex mechanical and electrical systems.
Electrical Apprentice
CBS Services
07.2011 - 12.2013
Followed state and local building regulations based on National Electrical Code.
Installed ground leads and connected power cables to equipment.
Fabricated custom and replacement parts according to specifications, using hand tools.
Repaired systems, replaced malfunctioning parts and supported electrical installations.
Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
Examined electrical units for loose connections and broken insulation.
Terminated wiring and connected circuits with correct techniques.
Managed business report generation, recordkeeping and supply ordering.
Assistant Parts Manager
Cardinal Buses Inc.
07.2005 - 07.2011
Provided timely, insightful and accurate reports to upper management.
Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
Supervised and trained staff on product knowledge and customer service.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Partnered with managers to implement operational enhancements for paperwork processing.
Education
Social Work
Pellissippi State Community College
Knoxville, TN
06.2025
High School Diploma -
Northridge High School
Middlebury, IN
06.2009
Certified Peer Recovery Specialist
State of Tennessee
02.2024
Skills
Schedule Coordination
Management Advisement
CPRS
Boundary Setting
Motivational Interviewing
Resource Navigation
Recovery planning
Mental health awareness
Substance Abuse Knowledge
Empathy Development
Relapse Prevention
Self-Care Techniques
Multicultural Sensitivity
Documentation abilities
Self Motivation
Analytical Thinking
Team Collaboration
Emotional Support
Multitasking Abilities
Teamwork and Collaboration
Attention to Detail
Professional Demeanor
Strong compositional skills
Photo editing
Project Management
Video Editing
Social Media Promotion
Social Media Marketing
Recovery
I am actively in recovery from Substance use disorder. I have over 2 years clean and sober. I practice abstinence based recovery. I have worked in the recovery felid for almost a year now. I frequently attend AA meetings. I also frequently participate in group therapy at Renew Clinic and provide guidance and offer support to current clients their. I also am a recovery coach at Renew clinic. I regularly attend therapy myself to maintain a high level of self care and self awareness. I am currently a student at Pellissippi State Community College. I am studying social work. I plan to continue my education and attend UT's Social work program for my bachelors and masters.
Timeline
Peer Recovery Specialist
Hellen Ross McNabb/ UT Medical Center
04.2023 - Current
Knoxville Dispatcher
Premier Transportation LLC
06.2018 - 07.2023
Electrical Apprentice
J & M Electric
01.2016 - 02.2017
Electrical Apprentice
A Plus Electric.
06.2015 - 01.2016
Photographer
Green Eye Photography
08.2014 - Current
Hotel Maintenance Engineer
LaQuinta Hotel
01.2013 - 06.2015
Electrical Apprentice
CBS Services
07.2011 - 12.2013
Assistant Parts Manager
Cardinal Buses Inc.
07.2005 - 07.2011
Social Work
Pellissippi State Community College
High School Diploma -
Northridge High School
Certified Peer Recovery Specialist
State of Tennessee
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