Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

BRADLY THORNSBURY

New Tazewell,US

Summary

Adept in customer service and teamwork, I excelled at Clayton Homes by mastering new systems, leading training, and ensuring safety and productivity. In my military career, I have proven my leadership capabilities both in training and while on specific missions, leading to me being adept in managing a team and performing under pressure. At Lowe's, my exceptional service and operational skills boosted customer satisfaction. My background showcases a proven track record of achieving goals and adapting to change, highlighting my commitment to excellence and collaborative success. Committed professional with experience in customer service and sales. Demonstrated ability to take initiative and effectively prioritize tasks to ensure projects are completed on time. Possesses excellent interpersonal and communication skills, which have enabled successful team collaboration.

Overview

8
8
years of professional experience

Work History

91 M

Army National Guard
09.2023 - Current
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Participated in ongoing training to enhance own job skills and knowledge
  • Utilized strong communication skills to coordinate with other personnel to complete objectives
  • Executed orders efficiently while maintaining composure under high pressure situations
  • Employed effective problem-solving techniques to troubleshoot malfunctions of equipment
  • Lead several teams to complete tasks of high importance

TEAM MEMBER

CLAYTON HOMES
03.2021 - Current
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
  • Assisted new employees during training sessions
  • Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs
  • Provided support to team members to ensure all goals were met in a timely manner
  • Maintained knowledge of company policies and procedures to promote productivity and safety
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

SALES ASSOCIATE

LOWES
02.2020 - 03.2021
  • Greeted customers warmly and offered assistance
  • Kept work area clean, organized and free of clutter at all times
  • Assisted customers with product selection to ensure customer satisfaction
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Managed spreadsheets to insure all product was accounted for an a day to day basis

TEAM MEMBER

PIZZA INN
10.2016 - 01.2020
  • Performed opening and closing duties, including store cleaning and restocking
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
  • Greeted customers and answered questions regarding products and promotions
  • Contributed to team success by completing jobs quickly and accurately
  • Managed multiple employees at once and kept the team effective as well as vigilant

Education

COMPLETED COURSEWORK TOWARDS BACHELOR OF ARTS (B.A.) - MUSIC EDUCATION

EAST TENNESSEE STATE UNIVERSITY
Johnson City, TN
05.2019

BACHELOR OF ARTS (B.A.) - MUSIC EDUCATION

CARSON-NEWMAN UNIVERSITY
Jefferson City, TN
05.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Calm under pressure
  • Problem resolution
  • Multitasking
  • Leadership Qualities

Accomplishments

    I was awarded two Army Achievement Medals while stationed at Fort Moore, Georgia. The first by graduating the top of my class, with thirty nine other cadetes, in a three month long armored mechanic training course. The second by being the most physically fit soldier in my brigade and being a proven leader to my peers.

Additional Information

I have a secret security clearance from the US Government

Timeline

91 M

Army National Guard
09.2023 - Current

TEAM MEMBER

CLAYTON HOMES
03.2021 - Current

SALES ASSOCIATE

LOWES
02.2020 - 03.2021

TEAM MEMBER

PIZZA INN
10.2016 - 01.2020

COMPLETED COURSEWORK TOWARDS BACHELOR OF ARTS (B.A.) - MUSIC EDUCATION

EAST TENNESSEE STATE UNIVERSITY

BACHELOR OF ARTS (B.A.) - MUSIC EDUCATION

CARSON-NEWMAN UNIVERSITY
BRADLY THORNSBURY