Bradly Ward
Warrenton
Summary
Dynamic retail leader with extensive experience at Safeway, excelling in sales performance optimization and team leadership. Proven track record in enhancing customer engagement and driving sales growth through effective inventory management and staff training. Adept at problem-solving and fostering a collaborative store environment, ensuring operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Relief Store Director
Safeway
12.2025 - Current
- Oversaw daily operations, ensuring compliance with company policies and regulations.
- Managed inventory control processes, optimizing stock levels to reduce shrinkage.
- Developed staff training programs, enhancing team performance and customer service skills.
- Implemented promotional strategies, driving sales growth and improving customer engagement.
- Coordinated scheduling for staff, ensuring adequate coverage during peak hours for operational efficiency.
- Fostered a positive store environment, promoting teamwork and employee morale among staff members.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
Assistant Store Director
Safeway
05.2023 - Current
- Assisted in daily operations, ensuring store met customer service and merchandising standards.
- Trained new staff on company policies, procedures, and customer engagement techniques.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Implemented promotional displays, enhancing product visibility and driving sales growth.
- Led team meetings to communicate goals, expectations, and performance feedback effectively.
- Checked employee break times and schedule adherence.
Dug Manager
Safeway
02.2022 - 05.2023
- Oversaw daily operations to ensure efficient store management and optimal customer service.
- Developed staff schedules to maintain adequate coverage and enhance productivity.
- Implemented inventory management practices, reducing waste and improving product availability.
- Trained and mentored new employees on operational procedures and customer engagement techniques.
- Accomplished multiple tasks within established timeframes.
Grocery Manager
Safeway
04.2020 - 02.2022
- Managed inventory levels to ensure product availability and minimize waste.
- Trained and mentored staff on best practices for customer service and operational efficiency.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Implemented scheduling systems that optimized labor allocation and improved team performance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Person in Charge
Safeway
11.2015 - 04.2020
- Oversaw daily operations to enhance customer service and store efficiency.
- Trained and mentored team members on operational best practices and safety protocols.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Streamlined scheduling processes to ensure adequate staffing during peak hours.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
Associate of Science - Computer Information Systems
Keiser College of Technology
Melbourne, FL06-1993
High School Diploma -
Merritt Island High School
Merritt Island, FL05-1992
Skills
- Sales performance optimization
- Vendor relationship development
- Brand awareness
- Staff leadership
- Store operations
- Shift scheduling
- Financial operations management
- Problem-solving
- Multitasking and organization
- Team leadership and coaching
Timeline
Relief Store Director
Safeway
12.2025 - Current
Assistant Store Director
Safeway
05.2023 - Current
Dug Manager
Safeway
02.2022 - 05.2023
Grocery Manager
Safeway
04.2020 - 02.2022
Person in Charge
Safeway
11.2015 - 04.2020
Associate of Science - Computer Information Systems
Keiser College of Technology
High School Diploma -
Merritt Island High School