BRAD M. YARBROUGH
ST OCEAN SPRINGS,MS
Summary
Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
11
11
years of professional experience
Work History
EXPERIENCE Branch Manager
Terminix
10.2021 - Current
- Managed $3.8M yearly revenue with a 4% revenue growth quarter over quarter
- EBITA growth by 3% quarter over quarter
- Responsible for recruiting and training all new Sales Associates
- Oversee Service Management and Service department with significant increases in KPI
- Coached staff and provided feedback on their overall performance, growth, and customer service skills
- Created a pervasive sales culture that fosters a strong brand orientation and supports the achievement of sales objectives
- Engaged employees in business processes with positive motivational techniques
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Consulted customers to boost product sales and services
Account Executive
Aramark Uniform & Facility Services
01.2021 - 10.2021
- Built relationships with prospects and clients to understand their specific needs resulting in an annual revenue increase of $97k
- Prospected and quickly built rapport with potential customers to overcome objections and regularly exceed sales target
- Thoroughly prepared for all customer meetings resulting in a close rate of 6.5% above average
- Worked closely with existing clients to uncover new areas of service expansion and with an average account increase of 25%
Senior District Manager
Aramark Uniform & Facility Services
04.2019 - 01.2021
- Oversaw and managed North & Central Alabama operations
- Manage $6.9M yearly revenue with 3.5% growth quarter over quarter
- Responsible for recruiting and training new District Managers
- Responsible for recruiting and training all new route representatives
- Effectively manage district’s top 100 accounts through quality control monitoring
- Coached staff and provided feedback on their overall performance, growth, and customer service skills
- Identify growth areas and retain 97% of the district’s customers
- Make direct service calls and resolve customer concerns and complaints
- Maintain close coordination with production department regarding service and customer issues
- Perform route observations weekly
- Partner with sales organization to identify areas of growth
Operations Manager
Mahaffey Tent & Event Rentals
07.2017 - 04.2019
- Manage 75,000 square foot warehouse with fifty employees, six field supervisor, and four area supervisors
- Responsible for recruiting and training all new operation associates
- Negotiate inventory purchases in a cost-effective matter resulting in a 35% annual savings
- Analyzed labor operating cost and staffing needs, increased efficiency and decrease labor cost by 14%
- Streamline inventory delivery by reconstructing warehouse for easier access of high turning items
- Develop time management reports for operational teams
Accounting Assistant
Mahaffey Fabric Structures
08.2016 - 07.2017
- Responsible for accounts receivable & payables for 3 separate corporate entities
- Prepared month-end and year-end financials for Gulf Coast Tent Rentals
- Formatted financial investment spreadsheets for executive management
- Implemented company devices, computers, access to secure server, remote software, and provided in-house IT support
General Manager
Barbara’s Dancewear
09.2012 - 08.2016
- Head of Sales & Marketing which developed, negotiated, & reviewed client contracts
- Developed and managed the company website
- Resolved customer complaints to ensure customer satisfaction
- Building maintenance - contracting and inspection of outside contractors
- Control of Accounts Receivable and Payable
- Purchased and controlled inventory
Education
Bachelor of Business Administration - Business Finance
University of Memphis
Memphis, TNSkills
Operating Environment:
- QuickBooks, PayCom, Workday, MyWorkLife, Point of Rental, ABS Solutions, Sales Force)
- SKILLS
- Business Tools: Internet Applications (YouTube, Facebook, & Mail Chimp), Office Suite
- Cost Management
- Multitasking Abilities
- Manage Budgets
- Microsoft Office
- Sales Expertise
- Business Management Principles
- Safety Protocols
- Manage Contracts
- Supply Chain Management
- Microsoft Excel
Timeline
EXPERIENCE Branch Manager
Terminix
10.2021 - Current
Account Executive
Aramark Uniform & Facility Services
01.2021 - 10.2021
Senior District Manager
Aramark Uniform & Facility Services
04.2019 - 01.2021
Operations Manager
Mahaffey Tent & Event Rentals
07.2017 - 04.2019
Accounting Assistant
Mahaffey Fabric Structures
08.2016 - 07.2017
General Manager
Barbara’s Dancewear
09.2012 - 08.2016
Bachelor of Business Administration - Business Finance
University of Memphis
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