Brad Piper
Celina,Ohio
Summary
Agile and adaptable Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
28
28
years of professional experience
Work History
Rental and Parts Manager
Bobcat of Mercer
09.2018 - 07.2024
- Parts ordering, support, troubleshooting and customer service via CDK Software | Inventory Control | Shipping, Receiving and Stocking | Coordinate Logistics | Manage Core/Aftermarket Returns | Source aftermarket Parts | Store Front and Presentation management | Answering Phones and Customer Service | Banking Deposits and Petty Cash | Back Up Service Manager | Entering Rental Contracts | Process Delivery and Return of Rental Contracts | Dispatching Technicians to Rental Service Calls | Schedule Rental Deliveries and Pickups with Technicians | Invoice, Cash or Credit charge all customers
Core Return Coordinator/Warranty
Crown Equipment Corporation
11.2011 - 09.2018
- DC Motor Warranty Inspection | Review incoming Core returns for approval | Coordination Action Plans for returned parts | Maintain Cycle Count | Inventory and adjustments for electronics and components | Coordinate all logistics to outside suppliers | process New Parts Return as over flow | Motor Warranty Evaluation, Testing, & Failure Diagnostics
Encore Service Technician
Crown Movemore
08.2006 - 11.2011
- Inspect Truck for repairs to recondition | Prepare summary of repairs & parts for management | service truck based on repair plan | Order Parts | Troubleshoot mfg/customer repairs | Perform preventative maintenance | Tear Down + ReBuild
Beam Line, Plant 5
Crown Equipment Corporation
11.2004 - 08.2006
- Run all CNC Operations, (Torch, Saw, Etc) | Certified Mazak operator
Welder, Saw Operator, Group Leader
Haulette Mfg.
07.1996 - 10.2004
- Orchestrate Safe Work Environment | Implement plant systems for continuous improvement processes Job setup, scheduling & troubleshooting | Mig weld racking for Honda & GM | Manage all inventory and storage
Education
High School Diploma -
Celina Senior High
Celina, OH05.1996
Gasoline & Diesel service programs -
TriStar Auto Mechanics
05.1996
Skills
- Invoice Processing
- Customer Relations
- Inventory Management
- Ordering parts
- Problem-solving
- Stock management
- Vendor Relations
- Inventory Auditing
- Returns processing
- Purchasing strategies
- Purchasing oversight
- Demand forecasting
Training
- JSA Training
- OSHA Certified
- Service DP
- Certified Forklift Trainer
- White Belt Trained
- Bobcat Base Camp
- Bobcat Ascent Parts & Rental
- Bobcat Apex Parts and Service Training
- CDK Software
- Microsoft Office
Timeline
Rental and Parts Manager
Bobcat of Mercer
09.2018 - 07.2024
Core Return Coordinator/Warranty
Crown Equipment Corporation
11.2011 - 09.2018
Encore Service Technician
Crown Movemore
08.2006 - 11.2011
Beam Line, Plant 5
Crown Equipment Corporation
11.2004 - 08.2006
Welder, Saw Operator, Group Leader
Haulette Mfg.
07.1996 - 10.2004
High School Diploma -
Celina Senior High
Gasoline & Diesel service programs -
TriStar Auto Mechanics
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