Bradrick Harrington
Litchfield Park,Arizona
Summary
Proficient Staff Development Coordinator successful at developing robust training programs focused on employee onboarding and continuous professional development. Skilled program manager, work organizer and team leader with 5+ years of related experience. Adept at developing and implementing successful training programs focused on improving performance, enhancing knowledge and developing employees. Well-organized and proactive with good communication and problem-solving abilities. Knowledgeable Staff Development Coordinator adept at planning and leading high-quality training programs to onboard new employees and enhance the knowledge and abilities of existing staff. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Staff Development Trainer
Sunshine Residential Homes
Glendale, AZ
09.2013 - 04.2022
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Monitored employee performance to look for areas in need of improvement.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Managed new employee orientation training process for more than 150+ employees each year.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Researched and obtained relevant course materials to achieve training objectives.
- Delivered wide variety of courses focused on Handle with Care, CPR/First Aid and Reasonable Prudent Parenting Training topics to enhance communication, team cohesion and group performance.
Correctional Officer I
Arizona Department Of Corrections
Florence, AZ
08.2012 - 07.2013
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
Medical Billing Processor
CVS Healthcare
Scottsdale, AZ
08.2011 - 05.2012
- Maintained contact with customers to research billing questions and furnish copies of support documentation.
- Posted payments into billing system to clear open obligations and prepared remittance advices for payments sent to lock box or corporate office.
- Established online bill payments to allow customers to conveniently pay without mailing checks and avoid processing delays.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
Warehouse Distribution Manager
Dreyer's Ice Cream
Phoenix, AZ
03.1998 - 05.2011
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Streamlined processes to enhance operational productivity and overall traceability.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Boosted team performance with enhanced employee evaluation processes.
- Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
- Increased efficiency and effectively supervised [Number] team members to achieve optimal productivity.
- Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment.
- Hired, trained and evaluated [Number] distribution techs to meet department targets.
- Developed and managed operating budget, meeting department goals.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Education
No Degree - Physical Therapy
Mesa Community College
Mesa, AZHigh School Diploma -
Central High School
Phoenix, AZ06.1985
Skills
- Providing Feedback
- Improvement Recommendations
- Orientation Sessions
- Training Program Assessment
- Production Processes
- Training Program Modification
- Training Needs Analysis
- Training Manual Creation
- Role Playing
- Learning Strategies
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
Hard working, easy learner, very reliable.
Timeline
Staff Development Trainer
Sunshine Residential Homes
09.2013 - 04.2022
Correctional Officer I
Arizona Department Of Corrections
08.2012 - 07.2013
Medical Billing Processor
CVS Healthcare
08.2011 - 05.2012
Warehouse Distribution Manager
Dreyer's Ice Cream
03.1998 - 05.2011
No Degree - Physical Therapy
Mesa Community College
High School Diploma -
Central High School
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