Brady Brehm

Demonstrated exceptional leadership skills during a merger with Uber, effectively reorganizing the account management team to align with company objectives and ensure a smooth transition.

Implemented strategic initiatives to enhance inventory integration process, resulting in increased accuracy and efficiency in managing product availability and order fulfillment.

Collaborated cross-functionally with other departments, including Sales and Operations, to drive overall business growth and optimize customer experiences.

Analyzed key performance indicators and market trends to identify opportunities for process improvements and revenue growth.

Successfully hired and trained a high-performing team of Account Managers, resulting in improved overall team performance and customer satisfaction.

Developed and implemented Standard Operating Procedures (SOPs) to streamline team workflows, resulting in improved productivity, consistency, and quality of service.

Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Responsible for the daily management of Fareharbor’s Mid-Market/ Enterprise level accounts. Ensuring they see continued success with the software & are recognizing opportunities for growth and operational improvement.

Optimized websites for SEO to ensure clients were capturing as much organic traffic and direct sales as possible.

Google Analytics certified and studied every one of my client’s site behaviors to help them increase conversion rates.