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Associate Principal Engineer

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As a Solutions Engineering Expert at Oracle, I support the Solution Engineering Programs and Cx Service Support Function for the JAPAC region. I have developed and delivered various automation projects/applications on low code platforms like Oracle APEX and also programming languages like javascript, CSS, PHP and PL/SQL, which have helped support and create programs/initiatives for internal stakeholders and employers. I have a degree in Electrical and Electronics Engineering and I have also worked as a Resource Management Analyst at NTT DATA and WIPRO Technologies, where I managed the resource planning, allocation, and fulfillment for various projects and indents. I have skills in SQL, presales, and product demonstration. I aim to leverage my technical and interpersonal skills to create value and impact for my employer and its clients.

Results driven Senior Solutions engineer with 3 years of experience in strategic technical consulting, building scalable solutions and facilitating feature adoption. Also contributed to product enhancement through cross-functional collaboration. Excel at forging strong client relationships, delving deep into their business needs, and navigating critical escalations to ensure account stability and growth. A Team player with an eye for detail and a believer of mutual growth.

Experienced technology professional in system integration and solution design. Strong background in analyzing client needs, developing innovative solutions, and streamlining processes. Skilled in collaborating with teams to ensure seamless project execution and adaptability to changing requirements. Known for technical proficiency in cloud services, software development, and customer satisfaction.

As a highly skilled and motivated Customer Success Specialist with over 5 years of experience, I have a proven
track record of driving customer satisfaction and retention. I possess excellent communication and interpersonal
skills, with the ability to build strong relationships with clients and understand their needs. My expertise in
providing exceptional customer service, resolving complex issues, and identifying opportunities for growth has
resulted in increased revenue and customer loyalty.

Brady Chan

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Senior Solutions Engineer

Professional Service Engineer

Implementation Specialist

Application Support Engineer

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Bachelor of Science - Computer Science

MBA - Financial Management

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